Experience

Gulf Mahmal Support Services Co.

• Saudi Arabia
• Hospitality
• 1 - 100 Employee

• IT / ERP Manager

  • Dec 2015 - Present

  Responsible for IT and ERP Dynamics AX Projects, Operations and Management. Manages the complete IT infrastructure, ERP and other Business Applications with a team of administrative and technical staff and reporting to company Directors. Main Responsibilities are • Project Management and Implementation for Microsoft Dynamics AX 2012 R3 and AXR3 Retail for our restaurants, complete sales tax implementation, multiple companies’ consolidations and payroll implementation as and IT infrastructure projects. • Strategic Consulting, including business plan. Functional, Technical Support and administration of Dynamics AX. • Provide functionality demonstrations and training to end-users, advising new business module of ERP, formation of business structures, development of new Reports where needed. • Work with partners in design of solutions for new implementations, upgrades and/or complex projects • IT Policies and strategic development and managing crisis situations. Develops and implements policies and procedures to achieve organizational goals. • Performing routine audits of systems and software. • Mentoring and training IT staff, heading the department activities, and leading/guiding the personnel. • Evaluating user needs and system functionality and ensuring that IT facilities meet these needs. • Planning, developing and implementing the IT/ERP budgets and expenditure. • Scheduling upgrades and security backups of hardware and software systems. • Ensuring that software licensing laws are adhered to. • Oversees the daily operation and support of production systems through proactive monitoring, capacity analysis and root cause analysis to identify and implement changes that ensure continuous improvement. • Writing documentation for IT policies, procedures, security, disaster recovery and Maintaining documentation • Managing network and system infrastructure including: DNS, DHCP, firewalls, servers, routers, switches, DVR, PABX, UPS



Pan Gulf Industrial Systems Co. Fire & Safety

• IT Systems Division Head

  • Apr 2015 - Nov 2015

  I am working as a Team Lead for the IT Department, Strategic Consulting, including business plan, IT Policies procedures and Network Infrastructure Design and Complete Systems Infrastructure administration and performing the following main tasks including the working projects during this time:• Work as Project coordinator for the Implementation of Microsoft Dynamics AX2009, Supply Chain Foundation, Finance, Projects, Administration, SSRS Reporting and Management Report and complete configuration and installations per the different modules as business need.• Work as a Project Manager for PGIS new Data Center Project for PGIS new office as High Availability Design including all measures, Planning, Design and implementation, following as MajorUPS, ATS, Generator, Bypass Panels etc.Monitoring and Water Detection Complete fire protection Cooling SystemNetwork Design using Cisco 4507 at Core and Distribution Layer and 2960 x Series switches at Access layer, VSS, VLANs , OSPF single Area configuration, Point to Point connectivity to the branch offices by using Ubiquiti , 2911 WAN routers configuration, Cyberoam 500iNG as Active – Active implementation, 2500 Series Wireless Controller configuration with 1700 series AP's.Handles the complete Active Directory Systems Infrastructure, including the Logon Scripts and OU’s, GPOs and NTFS permissions, with the Windows Servers 2012/2008 R2/2008/2003 R2,• Configuration and implementation of followings. HP, GEN5 - GEN 8 Servers and Tape DriveDell R R720, R710 and StorageMicrosoft Hyper V Remote App services, VMware ESXi 4.1XenApp 6.5 Microsoft Threat Management GatewayRAID 5Symantec Backup Exec 2012Panasonic KX TDE600 (SIP and IP)Oracle Primavera P6v7IPsec VPNPaging Systems Project in MPC Maaden Sister Company Data centerManage the Purchasing of Software (Microsoft, Bentley, and Autodesk etc.), Services (Office365, Google apps, Email Marketer, VOIP etc.) and Infrastructure Hardware as per the business needs

• MIS Administrator

  • Oct 2009 - Mar 2015

  I am working as a Team Lead for the IT Department, Strategic Consulting, including business plan, IT Policies procedures and Network Infrastructure Design and Complete Systems Infrastructure administration and performing the following main tasks including the working projects during this time:• Work as Project coordinator for the Implementation of Microsoft Dynamics AX2009, Supply Chain Foundation, Finance, Projects, Administration, SSRS Reporting and Management Report and complete configuration and installations per the different modules as business need.• Work as a Project Manager for PGIS new Data Center Project for PGIS new office as High Availability Design including all measures, Planning, Design and implementation, following as MajorUPS, ATS, Generator, Bypass Panels etc.Monitoring and Water Detection Complete fire protection Cooling SystemNetwork Design using Cisco 4507 at Core and Distribution Layer and 2960 x Series switches at Access layer, VSS, VLANs , OSPF single Area configuration, Point to Point connectivity to the branch offices by using Ubiquiti , 2911 WAN routers configuration, Cyberoam 500iNG as Active – Active implementation, 2500 Series Wireless Controller configuration with 1700 series AP's.Handles the complete Active Directory Systems Infrastructure, including the Logon Scripts and OU’s, GPOs and NTFS permissions, with the Windows Servers 2012/2008 R2/2008/2003 R2,• Configuration and implementation of followings. HP, GEN5 - GEN 8 Servers and Tape DriveDell R R720, R710 and StorageMicrosoft Hyper V Remote App services, VMware ESXi 4.1XenApp 6.5 Microsoft Threat Management GatewayRAID 5Symantec Backup Exec 2012Panasonic KX TDE600 (SIP and IP)Oracle Primavera P6v7IPsec VPNPaging Systems Project in MPC Maaden Sister Company Data centerManage the Purchasing of Software (Microsoft, Bentley, and Autodesk etc.), Services (Office365, Google apps, Email Marketer, VOIP etc.) and Infrastructure Hardware as per the business needs

• MIS Coordinator

  • Jun 2009 - Oct 2009

  Main Responsibilities were to perform the System Administrator Tasks and the Helpdesk support. Following are the main Tasks. • Handles the Administration Modules for Microsoft Dynamics AX 2009 and assign the permissions for the different Roles of Users. • Handles the 6 Physical servers using Domain based Network with the Windows Server 2008/2003 and window VISTA Business and XP Professional Mixed Environment. • Configuration, and Administration of Microsoft ISA Server 2006 as edge Firewall, Web Proxy • Managing the Connection with the ISP • Performing the backups with Windows server Backup Utility and the SQL server 2005 • Manage the Network Security Issues by using the Trend Micro Client/Server Security and Trend Micro Worry Free Business • Also solve some PABX minor issues • Providing the IT based solutions as per need • Also done the Configuration of the Access Points • Also provide some helpdesk support