Experience

Shirazi Investments (Pvt) Limited

• Pakistan
• Financial Services
• 1 - 100 Employee

• • Jul 2017 - Present

  • Design and implement short- and long-term strategic plans to make certain network capacity meets existing and future requirements. • Develop, implement, and maintain policies, procedures, and associated training plans for network resource administration and appropriate use. • Practice network asset management, including maintenance of network component inventory, life cycle management, and related documentation. • Establish service level agreements with end users. • Provides “ownership” of the problem thru final resolution. • Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network. • Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. • Negotiate with vendors, outsourcers, and contractors to secure network products and services. • Assess, approve, and administer all equipment, hardware, and software upgrades. • Manage and ensure the effectiveness of servers, including e-mail, Thin Client, domain, backup, and VMware ESXi servers, and their associated operating systems and software. Responsible for on-site and off-site data centers. • Manage and ensure optimal operation of all network hardware and equipment, including routers, switches, hubs, UPSs, and so on. • Manage and ensure the effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems. Show less

• • Jan 2014 - Jun 2017

  • Responsible for providing technical support for our company and external units • Implement thin client Server & Backup Server on Windows Server 2012&2016. • Deployment of Domain, Database and application server on Linux 4.8,6.4,6.5,7.0• Deployment thin client to users and connect the user with domain and thin client server.• Deployment and monitoring Attendance Machine. • Deployment and monitoring Kaspersky & MacAfee antivirus on server and Client.• Implement and troubleshooting Lotus Notes Emailing to Client.• Troubleshooting of web application oracle, java & initiator.• Video Conferencing Coordination and Support to Group Companies, CEOs, President, Dubai Office, Lahore Office, Islamabad Office.• Support to users (Hardware, Software, Internet, Email, Wi-Fi, data network, voice network).• Support for Dubai Office, Lahore Office, Islamabad Office Hardware, Software, Internet, and Email).• Complaint Management System‘s Management.• Managed Backup versions of user and databases.• Implementation of New systems.• Complaints follow up with Vendors.• Troubleshooting & repair of PCs, Servers, Laptops & Printers (Inkjet, Black & Color Laser Printer). Show less



Mustaqim Dyeing & Printing Industries (Pvt)Ltd

• Textile Manufacturing
• 100 - 200 Employee

• • Feb 2009 - Dec 2013

  Responsible to provide technical support our company and external units • Supervision of technical support team which provides System & Helpdesk support.• Assessment of engineers & department performance.• Manage and look after Dell Server’s hardware related issues.• Server building, mounting, dismounting and cable management.• Email correspondence, documentation, engineer’s scheduling & conducting in house trainingSessions.• Performs problem resolution and provides on-call support for computer/network Systems. • Daily backup related issues in Data Center• Manage and provide support to all units resident engineers.• Give support to all users in provision of daily support of telecom/network applications, intrusion detection and prevention, network security, web/internet service support and antivirus maintenance and support• Deployment of hardware & software including MS Windows, MS Office and other utilities.• ISA server: Implement rules and policies to allow and restrict Internet access.• Assigning security rights and applying user policy for each individual, according to their designation & department. Show less

• • Feb 2008 - Aug 2009

  • To manage our internal network of our office premises.• Give support to all users in provision of daily support of telecom/network applications, intrusion detection and prevention, network security, web/internet service support and antivirus maintenance and support• Deployment of hardware & software including MS Windows, MS Office and other utilities.• Installation & configuration, tuning and maintenance of Firewall, Web Servers, Email Server, Domain Controller, Database Server, print server, printers and all devices connected to network.• ISA server: Implement rules and policies to allow and restrict Internet access.• Assigning security rights and applying user policy for each individual, according to their designation & department.• Client-base installation / training and other issues regarding corporate clients Show less

• • Nov 2006 - Aug 2008

  • Installation & configuration, tuning and maintenance of Firewall, Email Server, print server, printers and all devices connected to network.• Manage troubleshooting of systems, Assembling of Hardware, complete Network with operating system and Structure of Cabling Designing from Switches & Hubs.• System Installations & troubleshooting of the Hardware problems to the Client site.• (Windows 98, Windows 2000 Advance Server, Windows2000 Professional, Windows XP 2000 Professional).• Troubleshooting of Computer, Virus Data recovery Bad sector removing on Client Site. • Also fixing the Problem in CDROM, FDD and HDD bad sector Show less

• • May 2006 - Nov 2006

  • Installation and support of PCs, Laptops & Servers.• Troubleshooting & repair of PCs, Servers, Laptops & Printers (Dot Matrix, Inkjet, Black & Color• Laser Printers).