Muhammad took a warehouse where each business unit had its own dedicated staff and forged it into a single, holistic entity. He eliminated duplication of effort, created efficiencies and established work standards based on metrics. He earned the trust of his staff by tackling problems head-on and never hesitating to jump on a fork lift and help get the job done. I had the opportunity to work very closely with him throughout the implementation of a Warehouse Management System in his facility and at every turn, found him curious, insightful, and looking for ways to create permanent improvement in the company. Through mentoring and leading by example, he transformed a handful of his warehouse staff into capable middle managers, investing them with responsibility for specific functional areas. The warehouse team, as a whole, is reflective of Muhammad’s values and interest in the company’s well-being. Today, because of the human and procedural infrastructure that he has built, the warehouse runs smoothly even on days when he is away from the building.

Muhammad took a warehouse where each business unit had its own dedicated staff and forged it into a single, holistic entity. He eliminated duplication of effort, created efficiencies and established work standards based on metrics. He earned the trust of his staff by tackling problems head-on and never hesitating to jump on a fork lift and help get the job done. I had the opportunity to work very closely with him throughout the implementation of a Warehouse Management System in his facility and at every turn, found him curious, insightful, and looking for ways to create permanent improvement in the company. Through mentoring and leading by example, he transformed a handful of his warehouse staff into capable middle managers, investing them with responsibility for specific functional areas. The warehouse team, as a whole, is reflective of Muhammad’s values and interest in the company’s well-being. Today, because of the human and procedural infrastructure that he has built, the warehouse runs smoothly even on days when he is away from the building.

Muhammad took a warehouse where each business unit had its own dedicated staff and forged it into a single, holistic entity. He eliminated duplication of effort, created efficiencies and established work standards based on metrics. He earned the trust of his staff by tackling problems head-on and never hesitating to jump on a fork lift and help get the job done. I had the opportunity to work very closely with him throughout the implementation of a Warehouse Management System in his facility and at every turn, found him curious, insightful, and looking for ways to create permanent improvement in the company. Through mentoring and leading by example, he transformed a handful of his warehouse staff into capable middle managers, investing them with responsibility for specific functional areas. The warehouse team, as a whole, is reflective of Muhammad’s values and interest in the company’s well-being. Today, because of the human and procedural infrastructure that he has built, the warehouse runs smoothly even on days when he is away from the building.