Experience

ESW
• Ireland
• Internet Publishing
• 200 - 300 Employee
• Lane manager

  • Jul 2021 - Present

MUFG
• Japan
• Financial Services
• 700 & Above Employee
• Information Technology Analyst

  • Sep 2020 - Aug 2021


Singapore Post Ltd

• Singapore
• Transportation, Logistics and Storage
• 1 - 100 Employee

• Regional Operations Analyst

  • Jul 2019 - Jun 2020

  - Providing Cross Border Solutions - Customer Onboarding - API integration - Data Analysis - Strategic system enhancement - Providing Cross Border Solutions - Customer Onboarding - API integration - Data Analysis - Strategic system enhancement



DHL

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• APEC Quality Control Network Operations Executive

  • Oct 2015 - Jul 2019

  • Led teams of specialists in real-time monitoring of the DHL global monitored shipments (Etihad Airways, Qatar Airways, Financial institutions, Tetrapak, Samtec, Medical, APPLE Inc etc), ensuring timely delivery • Handled escalations, investigate on service failures, rectified service quality/operations within the Asia Pacific, Middle East & Africa Region • Ensured compliance of Global Standard Operating Procedure in the network • Addressed gaps within the network operations, and flagged significant failures to the team thus reducing unwanted costs for the organization • Gathered data to develop understanding of service failures and presented them to guide decisions of the company • Proactively initiated Real Time Lead programme and improved training program for subordinates. • Organized Team building events to ensure bonding session and to create a good camaraderie within team



Wigetworks Pte Ltd

• Singapore
• Maritime Transportation
• 1 - 100 Employee

• Project Engineer

  • Feb 2013 - Sep 2015

  • Overseeing marine operations includes directing the implementation and administration of all information technology services with related to marine standards. • Ensure equipments and repair standards adhere in accordance to Lloyd’s Register or UL certifications, marine authorities. • Reviewed and evaluated marine systems and equipments specifications (FURUNO VHF, GARMIN chart plotter, GPS, Electronic Flight Instrument System). • Designed and tested the shipboard electrical power board system and distribution system. • Developed and managed operational budgets for existing projects. • Manage projects and ensure they meet requirements and deadlines. • Involved in Research and Development, Customer Relationship, Analyzing Future Opportunities and Strategic Planning. • Purchased products for projects within operational budgets.(Logistics & Procurement) • Liaised and coordinated with customer, vendors, and suppliers for delivery of products.



Meggitt Avionics

• Technical Executive

  • Mar 2012 - Oct 2012

  • Organising of meetings with technicians to update on work related issues. • Project based decisions to be made. • Overseeing technical operations, systems. • Organising of meetings with technicians to update on work related issues. • Project based decisions to be made. • Overseeing technical operations, systems.



Interiors Aeroservices Pte Ltd

• Airlines and Aviation
• 1 - 100 Employee

• Quality Inspector

  • Oct 2009 - Apr 2010

  • Inspection of products (before and after repair), • Follow up on documentations, • Provided solutions for workshop related problems. • Inspection of products (before and after repair), • Follow up on documentations, • Provided solutions for workshop related problems.