Experience

Apex Group®
• Pakistan
• Real Estate
• 1 - 100 Employee
• Senior Business Development Manager

  • Jan 2023 - Present


Zameen.com

• Pakistan
• Real Estate
• 700 & Above Employee

• Business Development Manager

  • Sep 2019 - Jan 2023

  • Establishing, maintaining and expanding the company’s client base while fulfilling the needs of existing clients’ business needs; • Developing /implementing sales strategies and conducting analyses of sales activities against set goals by compiling • Analysing sales figures; assisting in developing a long-term, sustainable business model by fostering long-term strategic partnerships with clients through superior customer services; • Supporting the team in achieving targets by analysing market, sales and customer-buying trends. • Responsible for cultivating increased business opportunities through various routes to market, • Ensuring that all ‘soft’ KPIs (calls and meetings) of the team are met, • Meeting the revenue targets assigned on a monthly/quarterly/annual basis, • Discovering new customer leads by identifying new markets and customer segments, and managing/coaching the assigned team Show less



Sitara Labels (Pvt) Ltd.

• Pakistan
• Textile Manufacturing
• 1 - 100 Employee

• Asst Manager marketing and sales

  • May 2017 - Oct 2019

  • Conduct market research to identify selling possibilities and evaluate customer needs. • Set up meetings with potential clients and listen to their wishes and concerns. • Prepare and deliver appropriate presentations on products/ services. • Create frequent reviews and reports with sales and financial data. • Ensure the availability of Raw Material from Supply chain department. • Collaborate with team to achieve better results • Assisting the Manager in Demand & Supply planning. • Follow ups from production unit. • Ensuing compliance of company workflows related to pre and post sales activities. • Participate on behalf of the company in exhibitions or conferences. • Negotiate/close deals and handle complaints or objections. • Making of Performa invoice and validating the production lead time and communicate with customer for order delivery with reference to delivery date mentioned in PO. • Developing excellent relations with key account groups. • Explain product features, provide quotes, process orders and assist with all of their customer service needs. • Proactively coordinates with the finance department to ensure active follow up on Accounts Receivables; ensures payments are timely received. • Follows up with relevant internal teams to resolve customer complaints and respond to any queries. • Negotiating prices with potential customers and closing sales. Show less


Chughtai Lab
• Pakistan
• Wellness and Fitness Services
• 500 - 600 Employee
• Customer Relation Officer

  • Apr 2016 - May 2017


PTCL

• Investment Management

• Customer Support Executive

  • Sep 2014 - Oct 2015

  • Responsible for prepaid and postpaid sales targets. • Responsible for Inbound calls and provided technical support to resolve Broadband internet issues • Prepare daily report for Technical Department to follow up on technical issues from Exchange. • Worked closely with the brand team on the communication strategy for the brand • Maintain customer’s data daily reports and follow ups. • Personal follow of potential customers. • Sieble CRM (oracle) customer’s data management for order tracking & follow ups. • Refers complaints of a serious nature to Complaints Review Committee / Quality Control department and follow up their analysis. • Collects data and information about customer care concerns, needs and problems and implement appropriate corrective actions. • Responds to customer requests and questions regarding services, products and account information. Analyzes and rectifies customer concerns using established procedures. Show less