Muhammad Riyadi
Billing Staff at PT. Victoria Care Indonesia Tbk- Claim this Profile
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Experience
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PT. Victoria Care Indonesia Tbk
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Indonesia
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Personal Care Product Manufacturing
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300 - 400 Employee
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Billing Staff
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Mar 2023 - Present
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Risk Management Specialist
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Mar 2022 - Sep 2022
1. Providing weekly summary reports containing approval and rejection rate of applications. 2. Providing weekly reports of AR Aging containing customers bucket overdue, blacklist status and many more. 3. Checking withdrawn application provided by other depts on database. 4. Providing and compiling all dept's monthly corporate planning reports to management containing the depts' achievements, targets and compliance. 5. Conducting Service Level Agreement project to directly monitor and review related depts working process and obstacles then give the reports to management. 6. Discussing to related depts about the approval of special payments and fine discounts requested by write-off debtors. 7. Providing monthly reports of debtors' debt historical information and its analysis to be compared to the scoring result of the third party. 8. Providing fraud investigation report. 9. Checking paid-off data reports provided by related depts monthly. 10. Reporting company profile to APPI. 11. Providing SLIK Report to OJK. Show less
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Marketplace Crypto
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Canada
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Financial Services
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1 - 100 Employee
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Operational Administration
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Nov 2020 - Jan 2022
1. Providing and checking daily, weekly and monthly reports to management. 2. Doing customer service task that answers customers' questions to complaints and gives solution. 3. Analyzing and crosschecking every reports to database based on company's website. 1. Providing and checking daily, weekly and monthly reports to management. 2. Doing customer service task that answers customers' questions to complaints and gives solution. 3. Analyzing and crosschecking every reports to database based on company's website.
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English Teacher
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Nov 2016 - Nov 2020
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Nov 2016 - Nov 2020
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Jul 2016 - Nov 2020
1. Memasukkan data siswa ke dalam sistem perusahaan2. Menjadi perantara antara perusahaan dengan konsumen3. Membantu melakukan arsip data konsumen yang dimiliki perusahaan
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Jul 2016 - Nov 2020
Mempresentasikan dan mempromosikan produk-produk unggulan perusahaan kepada konsumen dengan jelas dan lancar
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Sep 2019 - Jul 2020
Giving an optimal service to current customers by conducting educational consultation, conducting a meeting to the representatives of customers to give and report an explanation about development of students, giving explanation to potential customers about services and packages given by the company, conducting a flexible service of consultation within working hours and after hours.
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Education
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Universitas Esa Unggul
Master of Business Administration - MBA, Business Administration and Management, General -
Universitas Gunadarma
3.36, Business/Managerial Economics