Muhammad Rivai
Training And Development Consultant at UPFOS- Claim this Profile
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Bio
Credentials
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SAP Certified Associate - Analytical Banking in Banking Services from SAP 8.0
SAPMar, 2021- Nov, 2024 -
EPT CERTIFICATE
Universitas WidyatamaJan, 2020- Nov, 2024 -
Cisco Certified Network Associate Cyber Ops (CCNA)
Cisco CCNA & CCNP Training & Certification Exam Center
Experience
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UPFOS
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China
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Technology, Information and Internet
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1 - 100 Employee
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Training And Development Consultant
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Aug 2022 - Present
- Ensure IT support requests are resolved or upgraded in a timely manner - Setup, configuration, and migration of ERP systems at client sites. - Ensure IT Documentation is kept up-to-date and accurate. - Collaborate and cooperate with sales and marketing teams. - Perform software testing and analysis. - Conduct technical training about our products to clients. - Ensure IT support requests are resolved or upgraded in a timely manner - Setup, configuration, and migration of ERP systems at client sites. - Ensure IT Documentation is kept up-to-date and accurate. - Collaborate and cooperate with sales and marketing teams. - Perform software testing and analysis. - Conduct technical training about our products to clients.
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Jet Commerce
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Indonesia
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Retail
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300 - 400 Employee
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IT Support Specialist
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Feb 2022 - Jun 2022
- Setup, configuration, and migration of ERP systems at client sites. - Study existing ERP systems to maximize product strengths and weaknesses. - Conduct technical training about our products to clients. - Provide technical support and problem solving, including by chat, email, phone call, or directly to the client site. - Ensure IT support requests are resolved or upgraded in a timely manner - Ensure IT Documentation is kept up-to-date and accurate. - Collaborate and cooperate with sales and marketing teams. - Create video tutorial materials and webinars. - Perform software testing and analysis. Show less
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PT Pos Indonesia (Persero)
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Administrative Officer
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Nov 2020 - Dec 2020
- Maintain electronic and physical files. - Organize and provide documents, reports and information. - Coordinate work space, computer, and supplies for new employees with IT department. - Sort and distribute mail. - Resolve administrative problems by coordinating preparation of reports, analyzing data, and finding solutions. - Maintain electronic and physical files. - Organize and provide documents, reports and information. - Coordinate work space, computer, and supplies for new employees with IT department. - Sort and distribute mail. - Resolve administrative problems by coordinating preparation of reports, analyzing data, and finding solutions.
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Agen PT Pos Indonesia
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Bandung, Jawa Barat, Indonesia
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Administrative Officer
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Dec 2017 - Dec 2019
• Procurement and processing of goods • Operates logistics and monitoring software • Create administrative reports • Coordinate with internal staff and communicate with vendors • Data entry • Procurement and processing of goods • Operates logistics and monitoring software • Create administrative reports • Coordinate with internal staff and communicate with vendors • Data entry
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Cv aa com
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Kota Bukittinggi, West Sumatra, Indonesia
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Computer Technician
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Apr 2016 - Jun 2016
- Repairing computers, laptops and printers - Computer, laptop and printer maintenance - install internet network - Network Maintance - Install operating system - Repairing computers, laptops and printers - Computer, laptop and printer maintenance - install internet network - Network Maintance - Install operating system
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Education
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Universitas Widyatama
Bachelor's degree, Management Information Systems, General