Muhammad Ramzan Hossain
IT Support Officer at True Blue IT Services- Claim this Profile
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Bio
Credentials
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Certificate Of Appreciation
Study Northern TerritoryDec, 2022- Nov, 2024 -
Responsible Service OF Alcohol (RSA)
Hospitality NTJun, 2022- Nov, 2024 -
Security Officer
Northern Territory GovernmentOct, 2020- Nov, 2024 -
Certificate IV In Disability
National Business AcademyApr, 2020- Nov, 2024 -
CPR, AED & First Aid Certification
First Aid ProSep, 2020- Nov, 2024 -
Working with Children Check (WWCC)
Northern Territory GovernmentFeb, 2021- Nov, 2024
Experience
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True Blue IT Services
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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IT Support Officer
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May 2023 - Present
• Assist in installing, configuring, and maintaining IT systems. • Assist in monitoring and maintaining computer systems and networks. • Assist with data backups and disaster recovery planning. • Help in cyber security monitoring and protection. • Assist in installing, configuring, and maintaining IT systems. • Assist in monitoring and maintaining computer systems and networks. • Assist with data backups and disaster recovery planning. • Help in cyber security monitoring and protection.
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Study In Pty Ltd
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Australia
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Education Management
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1 - 100 Employee
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IT Support Offier
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Jul 2022 - May 2023
• User support and technical documentation. • Software, hardware, and computer systems support. • Installing and configuring computer systems, printers, and scanners. • Resolving IT support requests from employees. • User support and technical documentation. • Software, hardware, and computer systems support. • Installing and configuring computer systems, printers, and scanners. • Resolving IT support requests from employees.
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United Petroleum Pty Ltd
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Australia
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Oil and Gas
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300 - 400 Employee
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Customer Service Assistant
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Jul 2020 - Dec 2021
• Assisted customers by answering questions and fulfilling requests. • Answered customer questions regarding products, pricing, and store policies. • Used a consultative sales approach to understand customer needs and recommend offerings. • Created effective organizational systems for reports, agendas, contracts, and records • Assisted customers by answering questions and fulfilling requests. • Answered customer questions regarding products, pricing, and store policies. • Used a consultative sales approach to understand customer needs and recommend offerings. • Created effective organizational systems for reports, agendas, contracts, and records
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Study In Pty Ltd
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Australia
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Education Management
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1 - 100 Employee
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Administrative Assistant
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Jul 2019 - Oct 2021
As an administrative assistant, I was performing a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting with daily office needs, and managing our company’s general administrative activities. As an administrative assistant, I was performing a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting with daily office needs, and managing our company’s general administrative activities.
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Trident Services Australia
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Australia
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Facilities Services
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100 - 200 Employee
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Aviation Protection Officer (APO)
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Feb 2021 - Sep 2021
• Providing consistently high-quality customer service. • Screening people and their belongings by using screening technology. • Conduct frisk searches. • Maintain compliance with current legislation in all security and safety procedures. • Providing consistently high-quality customer service. • Screening people and their belongings by using screening technology. • Conduct frisk searches. • Maintain compliance with current legislation in all security and safety procedures.
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Wilson Security
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Australia
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Security and Investigations
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700 & Above Employee
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Security Officer
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Nov 2020 - Jul 2021
• Providing consistently high-quality customer service • Screening people and their personal belongings, including the use of screening technology such as body scanners and X-rays • Conduct frisk searches • Monitoring access control to secure areas • Reporting and recording incidents and various other activities • Maintain compliance with current legislation in all security and safety procedure • Providing consistently high-quality customer service • Screening people and their personal belongings, including the use of screening technology such as body scanners and X-rays • Conduct frisk searches • Monitoring access control to secure areas • Reporting and recording incidents and various other activities • Maintain compliance with current legislation in all security and safety procedure
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TigerIT Bangladesh Ltd.
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Bangladesh
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IT Services and IT Consulting
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200 - 300 Employee
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System Support Officer
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Aug 2016 - Jun 2019
• Maintenance of computer systems, networks, and software. • System security and data protection. • System upgrades and deployments. • Analysing and ensuring that digital information systems. • System monitoring and performance optimization. • Maintenance of computer systems, networks, and software. • System security and data protection. • System upgrades and deployments. • Analysing and ensuring that digital information systems. • System monitoring and performance optimization.
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Education
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2020 - 2022
Charles Darwin University
Master of Information Tachnology (Information System and Data Science) -
2019 - 2020
Deakin University
Master's degree, Business Analysis -
2013 - 2018
North South University
Bachelor of Business Administration - BBA, Information System and Marketing at Customer Service
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