Muhammad Rafi Mir

Deputy Manager- RCM & Healthcare Services at Precision Hub
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Contact Information
Location
Greater Houston
Languages
  • English -
  • Urdu -

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Credentials

  • Affordable Care Act
    Coursera-University of Pennsylvania
    May, 2013
    - Sep, 2024
  • Health Policy and the Affordable Care Act
    UNIVERSITY OF PENNSYLVANIA USA
    Apr, 2013
    - Sep, 2024
  • Health for All Through Primary Health Care
    Johns Hopkins University
    May, 2014
    - Sep, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Deputy Manager- RCM & Healthcare Services
      • Feb 2013 - Present

      • Manage the operation of the billing department, encompassing medical coding, charge entry, claims submissions, payment posting, accounts receivable follow-up and denial management. • Manage the operational workflow and process related to clients with outstanding results in terms of quality and quantity. • Promote effective use of data for quality assessment and improvement of customer services. • Reviewing monthly collection reports and providing insights. • Coordinate billing activities between healthcare providers/clinics and insurance carriers, including private insurance companies, Medicare and Medicaid. • Liaise between operations team and clients. • Promote effective use of data for quality assessment and improvement of customer services. • Responsible to prepare processes improvement plan and data trending reports for the clients. Show less

    • Pakistan
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Floor Supervisor at Sybrid Private Limited
      • Feb 2009 - Dec 2012

      • Operating and developing the Customer Support and offering service delivery to meet the needs of customers. Managing the daily operation of the customer support to ensure service delivery standards are met and maintained in line with company defined objectives. • Undertaking regular one-to-one meetings, team meetings (where feasible), training and counseling/coaching sessions for all. • Analyze performance, highlighting problem areas and identifying improvement actions. Answer inquiries regarding checking all promotions and company products. • Attempt to resolve issues and problems with customer’s. • Explain, advise on and promote all ongoing promotions and services to customers. • Create and analyze management information and reports, which are sent to clients and also to the head office. Show less

    • United Arab Emirates
    • Banking
    • 200 - 300 Employee
    • Lead Business Relationship
      • Apr 2006 - Nov 2008

      As a team lead of RBG (Retail Banking Group) I was assigned to deliver marketing products and sales-generating ranges to the all existing and new client and ensuring products and marketing activities in branches to meets the requirements of company business objectives. As a team lead of RBG (Retail Banking Group) I was assigned to deliver marketing products and sales-generating ranges to the all existing and new client and ensuring products and marketing activities in branches to meets the requirements of company business objectives.

    • Assistant Manager Sales & Marketing
      • Feb 2002 - Sep 2005

      • Develop and implement strategic Sales plans to accommodate the company’s Sales goals and objectives. • Collects and analyzes data on customer demographics. • Gathers data on competitors and analyze their prices, sales, and method of marketing and distribution. • Lead 12 - 15 sales team members and train/motivate them to increase their productivity level. • Development of new/alternative dealers/distributors opportunities. • Existing client relationship • Negotiation of offers, pricing strategies and promotional assistance [for dealers/architects and builders] Show less

Education

  • Dadabhoy Institute of Higher Education
    Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
    2005 - 2007

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