Experience

MCSB Systems

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• M365 Helpdesk Support

  • Jan 2021 - Present

  - Involve in new hire onboarding process using Workday, Microsoft Office 365 and Cyberark - M365 administrator include Exchange Online, Teams, Onedrive, Azure Active Directory. - Analyse, troubleshoot and provide solution for MS office product technical issue (Outlook) via email, phone call and desktop remote. - Familiar in Service Now ticketing system - Involve in new hire onboarding process using Workday, Microsoft Office 365 and Cyberark - M365 administrator include Exchange Online, Teams, Onedrive, Azure Active Directory. - Analyse, troubleshoot and provide solution for MS office product technical issue (Outlook) via email, phone call and desktop remote. - Familiar in Service Now ticketing system



UST

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Lab Management Admin

  • Aug 2020 - Jan 2021

  - Ensure lab operations run smoothly.- Purchase, register lab supply and equipment.- Prepare documentation for equipment transfer and scrap.

• Information Technology Specialist

  • Feb 2020 - Aug 2020

  - Responsible for host/PC deployment.- Installing OS Windows/Linux.- PC hardware troubleshooting.



MCSB Systems

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Infrastructure Onsite Support

  • Dec 2019 - Feb 2020

  Working at client side Lumileds Malaysia Sdn Bhd

• Microsoft Helpdesk Support

  • Sep 2019 - Dec 2019

  Working at client side Lumileds Malaysia Sdn Bhd

• PC Deployment Technician

  • May 2019 - Sep 2019

  Working at client side Lumileds Malaysia Sdn Bhd



Lifework HR Services Sdn Bhd

• Malaysia
• Human Resources Services
• 1 - 100 Employee

• Associate Engineer

  • Oct 2018 - Aug 2019

  - Monthly tester machine preventive maintenance. - Troubleshoot tester machine failure using golden unit. - Ensure tester and device is calibrated. - Assist engineer in NPI project. - Responsible for production line device inventory. - Monthly tester machine preventive maintenance. - Troubleshoot tester machine failure using golden unit. - Ensure tester and device is calibrated. - Assist engineer in NPI project. - Responsible for production line device inventory.