Experience

Pronet (Pvt.) Limited
• Pakistan
• Telecommunications
• 1 - 100 Employee
• Support Manager

  • Mar 2022 - Present

FI Pakistan
• Assistant Manager Technical Support

  • Jan 2020 - Mar 2022


Fazal Impex

• India
• Wholesale Import and Export
• 1 - 100 Employee

• Support Engineer

  • Feb 2018 - Dec 2019

  Working with new challange and getting more experience for better future in Telecom industry. Working with new challange and getting more experience for better future in Telecom industry.



TeleCard Limited

• Pakistan
• Telecommunications
• 200 - 300 Employee

• Field Engineer

  • Sep 2017 - Jan 2018

  Telecard limited is a large private sector telecom company. I work as network support field engineer and below are the responsibilities in that organization. Network Support Field Engineer: • Pre-sales support of corporate clients for PRI, E1s, SIP Telephony, VOIP, soft PBX, Hosted PBX & P2P. • Proposed Solutions for the client's scenario as per access network (Fiber, Radio and Microwave) available by using MS Visio. • Deployment of services (PRI, FXS, SIP Trunks and Soft PBX based on asterisk) at client’s premises. • Deployment of Hosted PABX including configuration of FREE PBX, ELASTIX, SANGOMA PRI Card, FXO, FXS, PAP2, IP Phones and conference calling devices like POLYCOM. • Providing hosted & resided solutions for call centres. • Providing technical support at all levels of customer engagement and responding to product support Issues. • Using tools to measure network efficiency and Qos. • Provide technical direction to co-workers on network usage and offer comprehensive advice and instructions. • Telecom Network Planning, Designing, Surveying & Estimation also Troubleshooting technical problems and rectification of reported faults. Show less



Makkays

• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee

• Telecom Engineer

  • Mar 2013 - Aug 2017

  Responsible for installing, maintenance & troubleshooting of Alcatel Exchanges (OXO/OXE) and attend daily complains from customers. Online support of remote customer and also look after preventive maintenance of different accounts. Telecom Network Designing, Surveying & also Troubleshooting technical problems and rectification of reported faults. Responsible for installing, maintenance & troubleshooting of Alcatel Exchanges (OXO/OXE) and attend daily complains from customers. Online support of remote customer and also look after preventive maintenance of different accounts. Telecom Network Designing, Surveying & also Troubleshooting technical problems and rectification of reported faults.



Bridge Telecom

• Telecommunications

• Telecom Engineer

  • Jan 2006 - Feb 2013

  Responsible for installing, maintenance & troubleshooting of Samsung, Panasonic and Seimens Exchanges and attend daily complains from customers. Installation and configuration of voice mail, third party Auto Attendant, call accounting and SMDR software. Responsible for installing, maintenance & troubleshooting of Samsung, Panasonic and Seimens Exchanges and attend daily complains from customers. Installation and configuration of voice mail, third party Auto Attendant, call accounting and SMDR software.