Experience

3F Technologies Pvt Ltd

• Pakistan
• IT Services and IT Consulting
• 1 - 100 Employee

• Team Leader Software Development

  • Jan 2022 - Present

  • Provided technical/non-technical leadership, guidance, mentorship and management to a diverse team of junior to senior developers• Managed ongoing maintenance, support and enhancements in existing systems and platforms• Encouraged the sharing technical knowledge and the free-flow of ideas throughout the team to build cross-functionality and expertise• Increased noticeable Productivity.

• Senior Software Developer

  • Feb 2020 - Dec 2021

  • Maintained 10+ Existing Products Independently. (VB6, C#, SQL Server, Crystal Report)• Communicated with clients directly and developed new products as per their requirements under the supervision of department head.• Started ERP level, products development in latest tools and technologies.

• Software Developer

  • Aug 2017 - Jan 2020

  Responsibilities: Research, Design, Maintain and Implement Software Programs.• Wrote and implement efficient code with clear logic.• Provided Technical consultancy and assistance to Support and Services team.• Re-designed products licensing system to protect them from cracking and piracy.• Trained junior staff as per company policy.• Optimized coding techniques used in projects leveraging new techniques.• Desktop Applications [Development in VB 6, SQL 2000, Crystal Reports 9]• • Handled Company's all product’s maintenance for 4 years independently.• Desktop Applications [Development in C#, SQL 2014, SAP Crystal Reports 13]

• Customer Service Manager

  • Jun 2014 - Jul 2017

  • Interacted with Product Owner and Developers in requirements analysis and design reviews• Client Requirement Analysis & Test Plan Generation, Keeping in View Functional Requirements• Managing Customer Support department.• Managing Installation and troubleshooting of Inventory software.• Implementation of Test Plan (Test Case Generation, Execution of Tests, Generate Bug Reports)• Performed manual testing using different testing types and techniques • API testing using Soup UI and Postman• Collaborate with Product Owner and Software Developers for bug reviews, rectification, and fix verification• Release Management, knowledge base management, CS team management and training juniors

• Customer Services Officer

  • Nov 2013 - May 2014

  • Customer Support online and at site.• Installation and troubleshooting of industry software.• PC Hardware and software installation & troubleshooting• Windows installation with all Supporting Software.



IAG Soft

• Pakistan
• Software Development
• 1 - 100 Employee

• Customer Support Officer

  • 2011 - 2013

  • Installation and troubleshooting of industry software.• PC Hardware and software installation & troubleshooting• Windows installation with all Supporting Software.• Mostly Installation done in Cotton Industry, Feed Mills and Flour Mills. • Installation and troubleshooting of industry software.• PC Hardware and software installation & troubleshooting• Windows installation with all Supporting Software.• Mostly Installation done in Cotton Industry, Feed Mills and Flour Mills.