Muhammad Naeem

Manager Operations at Infinitee LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Pakistan, PK

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Manager Operations
      • Jul 2022 - Present

      Order Management, Warehouse Management, Shipment Management, Quality Controller Outsourced Employe for Infinitee LLC from Vivacity Beyond (Pvt) Ltd. Order Management, Warehouse Management, Shipment Management, Quality Controller Outsourced Employe for Infinitee LLC from Vivacity Beyond (Pvt) Ltd.

    • Malaysia
    • Telecommunications
    • 1 - 100 Employee
    • Manager Commercial
      • Jan 2018 - Jun 2022

    • Pakistan
    • Telecommunications
    • 500 - 600 Employee
    • Manager Voice Billing Systems at Multinet Pakistan Pvt. Ltd
      • Apr 2010 - Dec 2019

    • Assistant Manager Revenue Operations
      • Apr 2010 - Dec 2015

       Integration of VOIP switches with the billing System.  Testing of billing system after the integration.  Management of billing system to ensure the accuracy and availability for 24/7.  Implementation of any new scenario or requirement in the billing system  Heath analysis of Billing System (Terminus Billing System with Linux Operating System) and the Oracle 11g.  Reconciliation of CDR’s in case of disputes.  CDR’s Verifications with customers and suppliers.  Proper implementation of Telecom Raw data into Databases and extracting required Info  Requirement Analysis of Hardware and Software to upgrade the existing system.  Tracking and monitoring of ongoing billing disputes  Production of weekly reports on outstanding invoices and disputes  To work closely with the provisioning and finance teams to resolve billing issues  Invoices Generation  Invoices Verification  Settlement Issue Show less

    • Assistant Manager Billing & Databases
      • Jun 2008 - Mar 2010

      Primary Responsibilities were: Carry out detailed analysis of the Call Data Records on daily basis. Automate/semi-Automate Billing Procedures. Administration of real time database in SQL Server in distributed environment (Karachi, Lahore, and Islamabad) including backups, fault tolerance and managing daily routines. Trainings June-2009 Genband: S340 Advanced Operations and Maintenance Major Projects: Multinet Pakistan (MPPL) (FLL): Currently working on the FLL (Fixed Local Loop) project, Management of C-5 VOIP switch integration and testing of all possible scenarios with the billing system. Multinet Pakistan (MPPL) (LDI): Has participated in Multinet LDI project for vendor selection , installation, configuration of the billing systems of Advancevoip and Terminus Billing were carried out and involved in the testing and training on the customer premises. Oracle was used as the backend database and the Linux platform was used for billing. 4BGental: Actively participated in the billing consultancy project of 4B Gental. Studied their existing system, analyzed their requirements and then proposed them billing system to cater their billing requirements. Show less

Education

  • International Islamic University
    MS Electronic Engineering, Telecommunication
    2006 - 2009
  • University of the Punjab, Lahore
    B.Sc(Hons), Computer Science
    2002 - 2005
  • GC University Faisalabad
    F.Sc, Pre-Engineering
    1998 - 2000

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