Muhammad Muhammad
Guest Service Officer at Thumbay Clinics- Claim this Profile
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English -
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Malayalam -
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Hindi -
Topline Score
Bio
Experience
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Thumbay Clinics
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United Arab Emirates
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Hospitals and Health Care
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1 - 100 Employee
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Guest Service Officer
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Jan 2022 - Present
Greeting guests upon arrival and making them feel welcomed and providing front desk service to guests. Answer calls and emails from customers regarding their inquiries. Professionally assist doctors, staff, visitors, and patient. Maintain confidentiality of all doctors, staff, and patients’ information’s. Scheduling appointment between doctors and patients. Coordinating, liaising, and networking between insurance companies regarding eligibility, approvals (RIAYATI and eClaimLink) and other requirements. Show less
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FM-Tech
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Pakistan
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1 - 100 Employee
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Help Desk Specialist /Admin Assistant/Coordinator
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Oct 2018 - Nov 2020
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Help Desk Specialist
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Sep 2018 - Oct 2018
Provide general administrative and clerical support including mailing, scanning, faxing and copying to management. Open, sort and distribute incoming correspondence. Perform data entry and scan documents. Answer calls from customers regarding their inquiries. Prepare and modify documents including correspondence, reports, drafts, memos and emails. Schedule and coordinate meetings, appointments and travel arrangements for Managers. Maintain office supplies for department & Coordination/ follow-up with the vendor/material required to resolve the issue. Time response. Assist in resolving any administrative problems. Monthly report to be prepared at the end of every month. Upkeep of helpdesk/office. Manpower /headcount to be done on every morning. Report for any absentees via mail. Maintain contact lists. Liaise with executive and senior administrative assistants to handle requests and queries from senior managers. Show less
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Ejadah
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United Arab Emirates
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Facilities Services
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700 & Above Employee
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Administrative Assistant
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Feb 2015 - Aug 2016
Managing day to day operations of Variable services for the security services Preparing of Daily / Weekly / monthly reports Follow up with client to ensure issues are resolved General Admin and Document controlling Assist in the implementation and promotion of safety programs with the objective of achieving and maintaining a healthy and safe working environment. Coordinate good health measures and ensure compliance to HSE standards. Promotes Assist the camp Director in overseeing the daily activities Order office supplies and research new deals and suppliers Maintain contact lists Submit and reconcile expense reports Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Show less
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Education
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University of Calicut
Bachelor of Arts - BA, English Language and Literature/Letters