Muhammad Muhammad

Guest Service Officer at Thumbay Clinics
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English -
  • Malayalam -
  • Hindi -

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Bio

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Experience

    • United Arab Emirates
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Guest Service Officer
      • Jan 2022 - Present

       Greeting guests upon arrival and making them feel welcomed and providing front desk service to guests.  Answer calls and emails from customers regarding their inquiries.  Professionally assist doctors, staff, visitors, and patient.  Maintain confidentiality of all doctors, staff, and patients’ information’s.  Scheduling appointment between doctors and patients.  Coordinating, liaising, and networking between insurance companies regarding eligibility, approvals (RIAYATI and eClaimLink) and other requirements. Show less

    • Pakistan
    • 1 - 100 Employee
    • Help Desk Specialist /Admin Assistant/Coordinator
      • Oct 2018 - Nov 2020

    • Help Desk Specialist
      • Sep 2018 - Oct 2018

       Provide general administrative and clerical support including mailing, scanning, faxing and copying to management. Open, sort and distribute incoming correspondence. Perform data entry and scan documents. Answer calls from customers regarding their inquiries. Prepare and modify documents including correspondence, reports, drafts, memos and emails. Schedule and coordinate meetings, appointments and travel arrangements for Managers. Maintain office supplies for department & Coordination/ follow-up with the vendor/material required to resolve the issue. Time response.  Assist in resolving any administrative problems. Monthly report to be prepared at the end of every month. Upkeep of helpdesk/office. Manpower /headcount to be done on every morning. Report for any absentees via mail. Maintain contact lists. Liaise with executive and senior administrative assistants to handle requests and queries from senior managers. Show less

    • United Arab Emirates
    • Facilities Services
    • 700 & Above Employee
    • Administrative Assistant
      • Feb 2015 - Aug 2016

       Managing day to day operations of Variable services for the security services  Preparing of Daily / Weekly / monthly reports  Follow up with client to ensure issues are resolved  General Admin and Document controlling  Assist in the implementation and promotion of safety programs with the objective of achieving and maintaining a healthy and safe working environment. Coordinate good health measures and ensure compliance to HSE standards. Promotes  Assist the camp Director in overseeing the daily activities  Order office supplies and research new deals and suppliers  Maintain contact lists  Submit and reconcile expense reports  Liaise with executive and senior administrative assistants to handle requests and queries from senior managers Show less

Education

  • University of Calicut
    Bachelor of Arts - BA, English Language and Literature/Letters
    2012 - 2014

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