Experience

Al-Bahar

• United Arab Emirates
• Machinery Manufacturing
• 700 & Above Employee

• Sales Administration Supervisor

  • Apr 2015 - Present

• Sales Analyst

  • Feb 2013 - Mar 2015

  Co-ordinates all sales administrative activities including assisting the sales manager with sales forecasting, budgeting and compiling sales data.Maintained competitive literature and prices to provide competitive prices to customers.Reviewed salesmen’s quotation requests to maintain profit levels.Communicated with Head office for price, product availability and prepared special price assistance requests (SPAR) for strategic deals.Coordinated with spare parts and machine service department in relation to customer concerns and addressed the issues to resolve as a team.Assisting Sales Engineer’s with their Projects.Pricing of the Heavy Machinery. Show less



Nasmat al Khaleej trading

• Muehat, Ajman, United Arab Emirates

• Accountant

  • Nov 2010 - Jan 2013

  General Accounts. Preparing the different accounts reports to review the profitability by management. Reconciliation of debtors and creditors ledgers with their invoices and receipts and payment. Generating Sales and cost of sales Reports. Preparation of bank reconciliation statements. Reconciliation of debtors and creditors ledgers with their invoices and receipts and payment. Preparation of debit/credit vouchers, bank/cash vouchers journal vouchers. Maintain monthly delivery notes report for monitoring the completeness of Monthly Sales Invoicing. Managing the cash flow and petty cash. Show less



Warid Telecom

• Pakistan
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jun 2008 - Jun 2010

  Answer incoming calls to provide information on company's product and services. Resolve customer complaints via phone, email, mail, or social media. Receive customers request by telephone or email, analyze requests, provide information requested or ascertain who best can provide the information, and routes the request to the proper person. Regularly provides feedback on the soundness and effectiveness of the customer service departments policies and procedures. Facilitates the collection of competitive information in order to monitor business trends and opportunities. Prepare, generate and distribute daily reports and order acknowledgements to appropriate personnel. Responsible for notifying administration of any required updates of customer records on the organizations internal database. Show less