IT ADMINISTRATOR

• Dec 2018 - Present

To work in an environment that is suitable to my education and professional skills, acquire practical and technical experiences and a wider perspective in the field of IT in a dynamic organization and become an IT specialist and contribute my skills and abilities for development of the company. To work in an environment that is suitable to my education and professional skills, acquire practical and technical experiences and a wider perspective in the field of IT in a dynamic organization and become an IT specialist and contribute my skills and abilities for development of the company.

Hardware Technician

• Feb 2017 - Nov 2019

IT Administrator

• Feb 2015 - Jan 2017

The work typically involves:• installing and configuring computer hardware, software, systems, networks, printers and scanners• planning and undertaking scheduled maintenance upgrades• talking to clients and computer users to determine the nature of problems• responding to breakdowns• investigating, diagnosing and solving computer software and hardware faults• repairing equipment and replacing parts• supervising junior engineering and technical staff• agreeing timescales• obtaining replacement or specialist components, fixtures or fittings• checking computer equipment for electrical safety• maintaining records of software licenses• managing stocks of equipment, consumables and other supplies.

Assistant Network administrator

• Apr 2011 - Jan 2015

• Responsible for ensuring 100% network uptime for uninterrupted real-time operations.• Management and configuration of all Servers and Network components.• Planning, managing and maintaining the Active Directory infrastructure.• Perform Data Backups and Disaster Recovery operations.• Plan, coordinate, and implement Network Security measures in order to protect data, software, and hardware.• Perform regular systems maintenance functions.• Monitor and measure the performance of the network.• Ensuring implementation of approved operational policies and maintaining agree quality and quantity controls.• Building and maintain basic knowledge of all System Software and packages being used by the company.• Identify areas of improvement and areas not supported in system and accordingly establish requirements for any new business procedures.

Assistant Network administrator

• Mar 2006 - Apr 2011

• Server Support / Troubleshooting, System Support / Troubleshooting.• Software Support, Network Support / Troubleshooting.• Troubleshoot user’s Computer / Printer Hardware and Operating System, Local Area Network and user’s Desktop Applications problems.• Involve in setup and designing of corporate Network including Local Area Network and Wide Area Network.• Check and maintain users and servers Backups and Logs ensuring Off Site Backups storage.• Handling of Network Cabling issues, like malfunctioning of any Network Point, activating Network Nodes depending on requirements.• Primary contact for any Workstation issues like installation of different Software/Hardware, guidance in certain tasks, identifying problems and getting them solved either in-House or through Vendors.