Muhammad Johir Royhan
Head Teller & RM at SHIMANTO BANK LIMITED- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Banking Foundation Course
Bangladesh Institute of Bank Management
Experience
-
SHIMANTO BANK LIMITED
-
Dhaka, Bangladesh
-
Head Teller & RM
-
Mar 2020 - Present
Daily cash transactions, Vault Management Transaction,BACH processing and experienced also LBC,OBC,ATM Replenishment and also have to play duel role as a Relationship Manager, Any kinds of Account Opening, any types of transfer transaction, Credit card Services,BFTN,Pay Order, Business development and Serve Customer with professional manner. Daily cash transactions, Vault Management Transaction,BACH processing and experienced also LBC,OBC,ATM Replenishment and also have to play duel role as a Relationship Manager, Any kinds of Account Opening, any types of transfer transaction, Credit card Services,BFTN,Pay Order, Business development and Serve Customer with professional manner.
-
-
-
BRAC Bank Limited
-
Habiganj,Sylhet,Bangladesh
-
Cash & Client Service Officer
-
Oct 2018 - Mar 2020
Daily cash transactions, Account transfer,, Remittance, Cheque payment, Outward Clearing,Local Bank Clearing,Other bank Clearing,ATM Replenishment, Account Opening, Credit card Services, Serve Customer with professional manner. Daily cash transactions, Account transfer,, Remittance, Cheque payment, Outward Clearing,Local Bank Clearing,Other bank Clearing,ATM Replenishment, Account Opening, Credit card Services, Serve Customer with professional manner.
-
-
-
The City Bank Ltd
-
Motijheel,Dhaka,Bangladesh
-
Customer Service Executive
-
Nov 2016 - Oct 2018
The primary responsibility of the role is to provide superior customer service to both internal and external customers and continuously strive to improve the level of service delivery. Other key responsibilities of the role includes inquiries and questions, handling complaints, troubleshooting problems and providing information.Ensure superior service level to all customer by effectively understanding the customers need/query and responding to it in a professional and timely manner.Maintain proper documentation of complaint/request records. Show less
-
-
Education
-
2013 - 2014
National University Bangladesh
Master of Business Administration (MBA), Finance & Banking -
2009 - 2013
National University Bangladesh
Bachelor of Business Administration (BBA), Finance & Banking -
Kadirdi Degree College
HSC, Business Studies -
Madhukhali Pilot High School
SSC, Business Studies
Community
