System Administrator

• Aug 2021 - Present

System Administrator

• Feb 2019 - Sep 2022

My Core responsibilities includes, 1. GCS is MSP (Managed Service Provider) company in the US and I was responsible for one of our GCS clients (a US company having 800 plus resources with 7 main offices in Illinois state and 40 other small offices), Responsible for company’s whole IT infrastructure. 2. Managing and maintaining all IT related queries through Manage Engine Helpdesk. Maintaining, updating Manage Engine and creates reports, importing users from Azure AD in customizing it to fulfil our company requirements. 3. Managing Azure AD Infrastructure and Managing Microsoft 365 environment including Exchange, SharePoint, OneDrive, and Teams. 4. ConnecWise Controll: Attending the related queries of various clients through and charging work hours through ConnectWise Control portal. 5. Maintain Citrix environment and VMware infrastructure for the hosted VMs and servers for different purposes. 6. Manage and maintain the assigned client IP-PBX through Ipphony portal through Looking after the current resource availability and allocation of these resources at different projects. 7. Managing the Switches, routers and Fortigate firewalls, for interoffice connectivity and making sure that each office and branch offices are up and running. 8. Managing SharePoint online for documentation and managing rights permissions for teams and creating directories as required. 9. Manage Barracuda for Email protection backup and security for various clients. Show less

Manager Technical

• Nov 2016 - Sep 2022

My Core responsibilities includes, 1. Manage IT Teams working on different projects, managing projects and teams. 2. Developing project scopes and technical feasibility for the new projects. 3. Looking after the current resource availability and allocation of these resources at different projects. 4. Keeping track of project plan and required progress. 5. Reporting and close coordination with management for planning, executions and escalate as needed. 6. Manage the relationship with the client and all stakeholders. 7. Working on Azure by deploying different required IT scenarios on Microsoft Azure. 8. Deploy and configure Microsoft Exchange server 2016, Microsoft Exchange Server 2013. Configure and migrate Exchange environment 9. Configured ADRMS (Active Directory Rights Management System) for the documents security internally 10. Created and managed VMs on Microsoft Azure Cloud infrastructure. 11. Deployment of vSphere ESXi 6.5 environment, HA and DRS, VCenter, creating virtual environment and maintaining virtual datacenters. 12. Deployment of Sophos XG 210 hardware next generation firewall. 13. Configure FreeNas and Open filer network storage with Raid5 and Raid10. 14. Install and configure Skype for Business Standard and Enterprise solution including having SFB Front End server, WAP server, SFB Edge server with SQL database at backend. 15. Installation and configuration of FortiGATE 101 E next generation firewall and Fortianalyzer for reporting. Show less

Senior System Administrator

• May 2016 - Sep 2022

- Configuration and management of vSphere ESXi 5.5 environment, HA and DRS data center and backup using Veem backup - Configuration and management Exchange Server 2010 live environment - Configuration and management of Kerio Control Virtual Firewall - Configure FreeNas, network storage with Raid5 and Raid10. -Configuration and management of DNS, DHCP servers, VPN Servers. - Configuration and management ISA server 2004, ISA server 2006. - Configure Exchange Server 2013 -Configured and implemented PRTG and ManageEngine OpManager network monitoring software - Manage Backups of Servers Systems and Data / Clients System / Data. - An additional title of IT manager of company Site, manage all IT related tasks, manage work load and overlook the procurement process and inventory management, manage Junior Team members. - worked on Cisco 3750, 2950 Show less

Network Administrator

• May 2008 - Jan 2011

- Management of Active Directory Domain, user creation, polices implementation, OU & Group policy, - Maintenance / Management of Email Server / Client. and ISA (Internet Security and acceleration) Server 2004, 2006. - Backups Management include system backup, IIS backup, VSS backup of Servers / Clients. - Management of Network Accessories (Printer, Scanner, External HDD & etc...). - Troubleshoots and Installation of Operation system, remote server installation through VNC. - Virus Threats / Issues. - Hardware / Software Up gradation. - Imaging of Operating Systems. - CD Writing, Scanner, Printers & etc... - Six months experience of QA (Quality Assurance) making test plans, test cases, test report using bug-net. Show less

Internship

• Jul 2007 - Jul 2008

1. Troubleshooting and maintaining the network System. 2. Managing ISA and Domain in LAN. 1. Troubleshooting and maintaining the network System. 2. Managing ISA and Domain in LAN.

Network Engineer

• Dec 2006 - Jul 2007

- Installing and configuration of network including Switches Routers Patch Panel and Fiber Optics - Troubleshooting and maintenance of the whole network environment including Microsoft LAN, - Switches (Allied Telesyn, Cisco), Routers, Patch panel and Fibber Optic termination and Fiber optic Splicing. - Supervision and Monitoring of team at fiber optical projects - Copper Cable Testing cat5, cat6, fibber optic testing. - Installing and configuration of network including Switches Routers Patch Panel and Fiber Optics - Troubleshooting and maintenance of the whole network environment including Microsoft LAN, - Switches (Allied Telesyn, Cisco), Routers, Patch panel and Fibber Optic termination and Fiber optic Splicing. - Supervision and Monitoring of team at fiber optical projects - Copper Cable Testing cat5, cat6, fibber optic testing.