Experience

The Grand Palm Hotel

• United Kingdom
• Entertainment
• 1 - 100 Employee

• Assistant IT Manager

  • Jan 2020 - Present



BEST WESTERN Lahore

• Mall Road Lahore, Pakistan.

• IT Manager

  • Jul 2012 - Dec 2019

  • Performed general office duties and administrative tasks. • Prepared weekly confidential sales reports for presentation to management. • Managed the internal and external mail functions. • Managed LAN, WAN, Wireless Connectivity and Wi-Fi services in Mikrotik (40 users & 66 rooms) • Working on Domain Active Directory accounts, configuration, security of computers & laptops. • Updating and monitoring IT user accounts. • Maintenance & management of the Critical Windows based Server Environment. • Investigating, diagnosing and resolve all network problems • Maintaining up to date Antivirus levels on all machines company wide. • Providing maintenance support and break-fix solutions. • Troubleshooting technical problems and implementing solutions. • CCTV installation, configuration, maintenance and controlling. • Telephone installation configuration and troubleshooting • Control of all automatic system. • Purchasing of IT Equipment and software in line within agreed budgets. • Follow documented processes i.e. implementing change control procedures. Liaising & meeting with external suppliers of IT services. Show less



Leading Edge Tecnologies.

• Gulberg III Lahore, Pakistan.

• Network Administrator

  • Jun 2005 - Jul 2012

  • Installing, supporting and maintaining new server hardware and software. • Managing emails, anti-spam and virus protection • Setting up user accounts, permissions and passwords • Monitoring network usage • Suggesting and providing IT solutions to business and management problems • Ensuring that all IT equipment complies with industry standards; • Analyzing and resolving faults. • Supervising other staff, such as help-desk technicians • Managing the website and keeping internal networks running Show less