Muhammad Ichsan Kurnia

VP - Business Operation at ION Mobility
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Location
West Java, Indonesia, ID
Languages
  • English Professional working proficiency
  • Bahasa Native or bilingual proficiency

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Experience

    • Singapore
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • VP - Business Operation
      • Dec 2021 - Present
    • Indonesia
    • Transportation/Trucking/Railroad
    • 1 - 100 Employee
    • VP - BD & Operation
      • Jun 2021 - Dec 2021
    • Indonesia
    • Technology, Information and Internet
    • 700 & Above Employee
    • Head of Sales - GoCorp (Gojek for Corporate)
      • Jan 2021 - Jun 2021

    • Head of BD and Sales (Transport Product)
      • Nov 2019 - Jun 2021

      Experienced GTM and business development and partnership strategist. High-level business valuation, analytical, and project management skills with 3 keypoint day-to-day activities:1. Strategy - Develop and implement a strategic business plan for Gojek Transport products (GoCar, GoRide, GoBlubird, and GoCorp) and Driving acquisition growth strategy and engagement in all Indonesia cities.2. Partnership - Create lead generations and building a strong relationship with Corporate & airport partners all over Indonesia3. Operations - Drafting & reviewing contract agreements and overseeing new onboarding & renewal of partner and its operations. Show less

    • District Operations Manager - Bogor & Depok
      • Jan 2019 - Nov 2019

      • Accountable for day-to-day Operations (Motorcycledriver-based service and Car driver-based service)including Manage service time, driver and customersatisfaction• Manage supply operations framework and implementacross all GOJEK products within Region• Develop team, manage partners, and build community toensure impact at scale (OKR based) can be achieved

    • Indonesia
    • Telecommunications
    • 700 & Above Employee
    • Strategic GTM & Touchpoint Management - Premium Customer Management (Prioritas)
      • Feb 2018 - Mar 2019

      • Strategize, innovate and direct product & brand initiatives byworks closely with sales channel & strategic PMO• Actively participate in roadmap identification andprioritization with Business and IT departments.• Responsible for consolidating contract level financials byworking with the Finance and Legal departments.

    • Technology Enabler - Contact Management
      • Oct 2015 - Feb 2018

      Focusing on delivery excellence and customer satisfaction, I deal with a wide range of activities:• XL Axiata Digital Transformation projects related to customer service touchpoints with end-to-end service (from concept to delivery) in term of:1. Technological Forecast and planning to identify which technologies are suited for Customer Service and Standardize technology capability across company touch point to ensure solution consistency such as (Digital Queue System and Vending Machine-Pay point)2. Value creation generated by implement the most efficient technology which enables customer service to align with corporate objectives.3. Develop the detailed project plan; business Requirement and budgets plan (CAPEX and OPEX) in partnership with:- Project management division- Business process division- IT Architecture & infrastructure division- Network development division- Finance control division• Design and implementing the improvement project of the existing system in people, process and technology areas as a cascading process of pre-defined strategies across the overall operation of three different contact management operation sub unit such as Retail Store, CEH (Customer Experience Helpdesk) and Customer Service QA Show less

    • Indonesia
    • Automation Machinery Manufacturing
    • 300 - 400 Employee
    • Senior Project Manager
      • Nov 2014 - Oct 2015

      Excellent experience in almost all stage of the EPCI project including feed, more than 50 bidding design on mechanical & instrumentation package, budgeting, cost control, project management (engineering, procurement, fabrication, FAT, SAT, commissioning, scheduling, man-power management, resource management, ect.). Job Description: • Manage and know the status of the customer approvals (drawings and sample) • Identify sources for local local material purchases • Create the MR for local imported and local local materials • Follow-up the logistics flow of orders, materials and payments to the supplier (Management Report - Purchasing Order - Purchasing Order confirmation – Material - Payment) • Knows where the materials are on any given time • Maintain supporting documents for invoicing • Prepare Variation Orders profitability calculations and supporting documents for them • Maintain project schedule • Coordinate internal / external parties Show less

    • Australia
    • Machinery
    • 1 - 100 Employee
    • Wireline Cased Hole - Senior Field Engineer
      • Jun 2012 - Nov 2014

      Perform data acquisition on Cased hole for formation evaluation and perforation and quick look interpretation. Using Baker Hughes system and Eclips software. Delivering perforation , mechanical services, and cased hole logging for Workover Well and Intervention TOTAL E&P Indonesie at Balikpapan, East kalimantan - Indonesia. Services performed: > CH Logging • Cement evaluation (CBL – VDL – CEMENT MAPPING) using RAL (Radial Bond Tool – Probe Tool) and SBT (Segmented Bond Tool – Baker Hughes Tool) • PLT (Production Logging Tool) using (Sondex Ultra link and I bus Tool) • MIT (Multi Finger Tool – 40 Finger) using (Sondex Ultra link Tool • PDB (Production Dump Bailer) using Neo PDB Tool > Perforation • HSD Guns (2-7/8”, 2-1/2” and 2”) using complete Elmar PCE (Triple RAM BOP) • Thru-tubing strip guns (Enerjet 1-11/16” and 2-1/8”) using complete Elmar PCE (Triple RAM BOP) > Plugs and Packers • BST 5 and 10 (Baker Setting Tool) for Tubing 3.5” and 4.5” Show less

    • Indonesia
    • Oil and Gas
    • 700 & Above Employee
    • Wireline Cased Hole - Senior Field Engineer
      • Aug 2011 - Jun 2012

      Perform data acquisition on Cased hole for formation evaluation and perforation and quick look interpretation. Using Schlumberger system (Maxis System) and OP software. Delivering perforation , mechanical services, and cased hole logging for Workover Well and Intervention PERTAMINA E&P and PETROCHINA, Java - Indonesia. Services performed : CH Logging • Cement evaluation (CBL - VDL) using CET (Cement Evaluation Tool – Schlumberger Tool) • CNL (Neutron Logging) using (Compensated Neutron Logging Tool - Schlumberger Tool) Perforation • HSD Guns (4-1/2” and 3-3/8”) using Schlumberger Tool • Thru-tubing strip guns (Enerjet 1-11/16” and 2-1/8”) using complete Elmar PCE Pipe Recovery & Cutters • Freepoint (Electrically anchoring freepoint tool), SIT (Stuck Indicator Tool) & Backoff • Chemical Cutter (CHC) Plugs & Packers • BST (Baker Setting Tool) for Casing 7” and 4.5” Show less

    • United States
    • Oil and Gas
    • 700 & Above Employee
    • Wireline Cased & Open Hole - Maintenance Engineer
      • Jan 2010 - Aug 2011

      Perform preventive maintenance and doing troubleshoot if there are any problem with the logging tools and also logging unit or truck before the job. Support Field Engineer while there is a problem on location. Client (Oil Company): VICO Indonesia at East Kalimantan Onshore Services performed : Operating, Maintenance and Trobleshooting: > LOGIC Surface System for CaseHole Logging Truck and ASEP ELMAR Skid Unit (Offshore) > Acquisition System - Warrior for CH services - Logic B (Halliburton Acquisition system) for OH Services > CH Downhole Tool - Sonic Tool : RBT (Radial Bond Tool – Sondex Tool), FWST (Full Wave Sonic Tool – Halliburton Tool) and Cast V ( Cement Mapping Tool – Halliburton Tool) - PLT (Production Logging Tool – Sondex Tool) - MOT (Magnetic Orienting Tool – Titan Tool) Show less

    • IT - Network Senior Engineer - NOC Fault Management
      • Mar 2008 - Jan 2010

      Monitored MPLS services, provided analysis related withcorrelated alarm, RCS and coordinated with Field Operations forhandled problem layer 2 & 3 of Router & Switch configuration(Huawei, Cisco, Juniper)

    • Telco - Network Engineer - NOC Fault Management
      • Dec 2005 - Mar 2008

      Identify software and hardware problem related to XL AxiataRadio Network (RNC/BSC, Node B/BTS).Receive escalationfrom 1st level engineer and support them in troubleshootingand alarm handling.

Education

  • University of Indonesia
    Bachelor of Engineering - BE, Electrical and Electronics Engineering
  • Politeknik Negeri Bandung
    Diploma, Electronic Control

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