Experience

iCrowdNewswire

• United States
• Information Services
• 1 - 100 Employee

• Quality Assurance Specialist

  • Sep 2022 - Present

  1. Monitoring day to day KPI's & make sure the sales team works as per KPI's. 2. Perform a strong check on calls & chats made by account managers to provide them with constructive feedback. 3. Study outbound calls, Live chats & Customer service presentation to determine the quality of customer experience. 4. Perform quality audit to ensure quality of customer service 5. Perform quality audit to ensure the that process is being followed. 6. Training Sales team on specific subject. 7. Ad Hoc Audits Show less



Joyland Ltd.

• Pakistan
• Entertainment Providers
• 100 - 200 Employee

• Deputy Manager Sales Marketing

  • Jan 2022 - Sep 2022

  1. Identifying and pursuing sales opportunities to drive event bookings. 2. Building and maintaining relationships with clients, vendors, and other stakeholders. 3. Creating and presenting proposals and contracts for potential clients. 4. Negotiating prices and contracts with clients and vendors. 5. Collaborating with other departments, such as marketing and operations, to plan and execute events. 6. Conducting site inspections and providing event planning guidance to clients. 7. Managing event budgets and ensuring profitability for the organization. 8. Ensuring compliance with legal and ethical standards in all aspects of the business. 9. Managing event logistics, including venue setup, catering, and entertainment. 10. Providing exceptional customer service and ensuring client satisfaction. 11. Analyzing sales data and market trends to develop and adjust sales strategies. 12. Keeping up-to-date with industry developments and regulations, and applying this knowledge to improve sales performance. Show less



Star Land Marketing Private Limited

• Pakistan
• Real Estate
• 1 - 100 Employee

• Corporate Sales Manager

  • Jul 2021 - Jan 2022

  1. Recruiting, training, and managing a team of real estate agents. 2. Setting sales goals and developing strategies to achieve them. 3. Coordinating and overseeing the sales process from lead generation to closing. 4. Monitoring market trends and advising agents on pricing and marketing strategies. 5. Developing and implementing marketing plans to promote properties and the brokerage. 6. Negotiating contracts and ensuring compliance with legal and ethical standards. 7. Maintaining a positive relationship with clients, agents, and other stakeholders. 8. Reporting on sales performance and providing feedback to the team. 9. Keeping up-to-date with industry developments and regulations. Show less



Interwood Mobel (Pvt) Ltd.

• Pakistan
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• Team Manager

  • Oct 2018 - Jun 2021

  1. Managing and training a team of sales associates to ensure excellent customer service and sales performance. 2. Developing and implementing sales strategies to achieve the store's sales targets. 3. Ensuring the store's inventory is properly managed and displayed. 4. Collaborating with other departments, such as marketing and purchasing, to optimize sales performance. 5. Analyzing sales data and market trends to develop and adjust sales strategies. 6. Ensuring compliance with legal and ethical standards in all aspects of the business. 7. Maintaining a clean and well-organized store environment. 8. Developing and maintaining positive relationships with customers and vendors. 9. Conducting regular performance evaluations and providing feedback to the sales team. 10. Keeping up-to-date with industry developm Show less



Pakistan Telecommunication Company Limited

• Pakistan
• Telecommunications
• 300 - 400 Employee

• Assistanat to Executive Vice President

  • Jun 2016 - Oct 2018

  1. Managing the EVP's calendar, scheduling appointments, and coordinating meetings. 2. Arranging travel, accommodation, and transportation for the EVP as needed. 3. Screening and directing phone calls and emails to the appropriate parties. 4. Preparing and editing correspondence, reports, and presentations for the EVP. 5. Conducting research and compiling data for the EVP's use. 6. Maintaining confidential files and records for the EVP. 7. Coordinating with other departments and stakeholders on behalf of the EVP. 8. Attending meetings with the EVP, taking minutes, and following up on action items. 9. Managing expenses and budgets for the EVP. 10. Performing other administrative and secretarial duties as assigned by the EVP. Show less