Experience

InspectifAI

• Germany
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Customer Engagement & Sales Manager

  • Jun 2023 - Present

  Empowering the future of pharmaceutical quality control through groundbreaking AI technology at Inspectif.ai – Redefining visual inspection for precision-driven drug manufacturing excellence. Empowering the future of pharmaceutical quality control through groundbreaking AI technology at Inspectif.ai – Redefining visual inspection for precision-driven drug manufacturing excellence.


Coglify
• Germany
• IT Services and IT Consulting
• Co-Founder

  • Aug 2022 - Present


Phytonics

• Germany
• Renewables & Environment
• 1 - 100 Employee

• Strategy Consultant

  • Oct 2021 - Jul 2022

  Development of a Go-to-Market Strategy for Start-ups entering an immature market. • Market research & analysis • Market selection • Competitive & capability analysis • Go to market strategy development Development of a Go-to-Market Strategy for Start-ups entering an immature market. • Market research & analysis • Market selection • Competitive & capability analysis • Go to market strategy development



Siemens

• Germany
• Automation Machinery Manufacturing
• 700 & Above Employee

• Product Quality Manager (software)

  • Jul 2018 - Jun 2022

  • Key Highlights: Contributed to product development activities through quality assurance and team coordination. Tested key features and conducted presentations and training for internal employees on features usability. • Reviewed and implemented product management requirements to facilitate timely updates and releases for 110+ increments and four major software versions • Led quality assurance initiatives throughout the product development cycle, improved work efficiency • Provided cross-functional guidance and support to 90+ colleagues in India and Germany. Show less



Clicksat (Pvt) Limited (Partner Yahsat)

• Executive Customer Success & Business Development

  • Sep 2012 - Sep 2013

  • Key highlights: Supported business development and revenue & sales generation of up to 2 mil € through project coordination, and by understanding the customer requirements. • Led a team of employees, and managed stakeholders • Company and product introduction to potential B2B customers, which lead a bank to order 24 major products. • Engagement with Senior and C-level management regarding business • Successfully onboarded customers, conducted presentations and training about the products (pre/post sale) Show less



PTCL.Official

• Pakistan
• Telecommunications
• 700 & Above Employee

• Assistant Manager Customer Service & Support

  • Jan 2010 - Jul 2012

  • Key Highlights: Increased customer base from 58k to 240k. Managed B2B/B2C customers, maintained relationships, processed, and recorded all client queries into the CRM system and kept churn rate to a minimum. • Lead team of 25 employees to deliver exceptional support/ services, onboarded and retained B2B and B2C customers. • Collaborated with company management and various departments to achieve objectives and performance goals • Generated reporting for higher management to show business activities, on average securing 12 new customers daily, and reducing churn. • Served company representative at fairs to build brand awareness and expand the professional network and customer relationship management Show less