Experience

InfoCare

• Norway
• IT Services and IT Consulting
• 1 - 100 Employee

• I. T. Support Specialist - Electrolux

  • Nov 2022 - Present

  - End-User support on computer hardware / software and network related issues.- Identifying, troubleshooting and resolving technical problems. - Assets management, repairing and replacement of equipments. preparing systems for onboarding / offboarding employees - Monitoring & Maintenance of system and networks. - Work flow automation through ServiceNow. - End-User support on computer hardware / software and network related issues.- Identifying, troubleshooting and resolving technical problems. - Assets management, repairing and replacement of equipments. preparing systems for onboarding / offboarding employees - Monitoring & Maintenance of system and networks. - Work flow automation through ServiceNow.



XPEEDIO

• Sweden
• IT Services and IT Consulting
• 1 - 100 Employee

• NOC Support Technician

  • Sep 2022 - Present



Ignition Research

• Sweden
• Research Services

• Participant in Cloud Excellence

  • May 2019 - Present

  Cloud Excellence is a program focused on improving the knowledge and expertise in the area of cloud. The program is aimed to prepare candidates to gain hands-on experience on one of cloud technology for example AWS Amazon Web Service or Microsoft Azure. Another aspect of the program is to improve the interpersonal or soft skills of the candidates to prepare them for the job market. Cloud Excellence is a program focused on improving the knowledge and expertise in the area of cloud. The program is aimed to prepare candidates to gain hands-on experience on one of cloud technology for example AWS Amazon Web Service or Microsoft Azure. Another aspect of the program is to improve the interpersonal or soft skills of the candidates to prepare them for the job market.



Lionbridge

• United States
• Translation and Localization
• 700 & Above Employee

• Multimedia Video Assessor

  • Mar 2013 - Present

  - Measure the relevance of the customers search engine in providing the best user experience when searching for videos. Improving the click through experiences for end users is the main goal of the HRS Multimedia system.- Rate queries and the corresponding image/video results using judging scale. - Measure the relevance of the customers search engine in providing the best user experience when searching for videos. Improving the click through experiences for end users is the main goal of the HRS Multimedia system.- Rate queries and the corresponding image/video results using judging scale.



Defence Housing Authority (DHA) Peshawar

• Network Engineer

  • May 2016 - Dec 2016

  - Designing of Network infrastructure for the enterprise- Designing of intranet- Network Administration, Troubleshooting & Maintenance- Technical Report Writing (Root Cause Analysis RCA) - Designing of Network infrastructure for the enterprise- Designing of intranet- Network Administration, Troubleshooting & Maintenance- Technical Report Writing (Root Cause Analysis RCA)



Plan Sverige

• System Engineer (Volunteer)

  • Jan 2013 - Mar 2013

  - Upgradation from the old OS to latest operating systems. - To check compatibility of each software with the new operating systems. - Upgradation from the old OS to latest operating systems. - To check compatibility of each software with the new operating systems.



eTradehouse.com

• Technical Support Executive

  • Aug 2005 - Dec 2007

  . To provide online Technical Support to international customers on various products, like Routers, Switc hes, Bluetooth technology, wireless communication products, VoIP Phone- To actively participates on technical forum’s thread related to products- To write technical user manuals for products- Involve in communication with Product Managers for designing web based configuration interfaces for the company’s products- Communication medium consisting of emails, forum posting, VoIP telephone and live chat were used in order to provide technical support and other services to customers



Rafaqat Babar & Co

• Network Administrator

  • Apr 2004 - Apr 2005

  - Hardware Maintenance- Network Maintenance- Taking backups and updates of financial accounts of different companies - Hardware Maintenance- Network Maintenance- Taking backups and updates of financial accounts of different companies