Experience

Ismail Industries Limited

• Pakistan
• Food and Beverage Manufacturing
• 700 & Above Employee

• Regional Sales Coordinator

  • Oct 2019 - Present



Tapal Tea (Pvt.) Ltd.

• Pakistan
• Food and Beverage Services
• 700 & Above Employee

• Business IS Analyst

  • Feb 2018 - Oct 2019

  Tracks all customer service items to completion. Evaluates customer service issue to determine level of service needed. Resolves all Tier 1 issues. Escalates Tier 2 issues to appropriate resource. Maintains and increases knowledge of CHOP IS application, hardware, mobile devices. Works under direct supervision to accomplish daily assignments in support of team initiatives. Tracks all customer service items to completion. Evaluates customer service issue to determine level of service needed. Resolves all Tier 1 issues. Escalates Tier 2 issues to appropriate resource. Maintains and increases knowledge of CHOP IS application, hardware, mobile devices. Works under direct supervision to accomplish daily assignments in support of team initiatives.



IIL Group (Candyland, Snackcity & Bisconni)

• 1 - 100 Employee

• Key Punch Operator

  • Mar 2015 - Feb 2018



Hilal Foods (Pvt) Ltd.

• Pakistan
• Manufacturing
• 700 & Above Employee

• Key Punch Operator

  • Feb 2014 - Jan 2015



Jazz

• Pakistan
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Jun 2012 - Dec 2013