Experience

Gcloud Technology (g-company MY)
• Business Development Manager

  • Oct 2022 - Present


Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Account Manager

  • Mar 2021 - Jul 2022

  Discover & understand customer’s financial needs/pain points. Add value by providing solutions to meet customer needs. Build strong relationships & trust with customers by assisting with on-boarding and unlocking the full value of QuickBooks. Create and follow a structured sales week approach to drive high levels of call activity and productive conversations with customers. Proactively contacts customers to help customers understand the value they will derive from the solution. Discover & understand customer’s financial needs/pain points. Add value by providing solutions to meet customer needs. Build strong relationships & trust with customers by assisting with on-boarding and unlocking the full value of QuickBooks. Create and follow a structured sales week approach to drive high levels of call activity and productive conversations with customers. Proactively contacts customers to help customers understand the value they will derive from the solution.



Malaysia Airlines

• Malaysia
• Airlines and Aviation
• 700 & Above Employee

• Sales Conqueror

  • Jan 2020 - Jul 2020

  Liasie with travel agent, corporate company and government Build and maintain relationship with existing account Look out for potential and new clients Do sales presentation and working files Liasie with travel agent, corporate company and government Build and maintain relationship with existing account Look out for potential and new clients Do sales presentation and working files



Maybank

• Malaysia
• Banking
• 700 & Above Employee

• Consumer Sales Executive

  • Jul 2018 - Mar 2019

  Selling mortgage, asb loan and credit card Assist customer on mortgage Cross selling asb, will writing credit card Analyze on customer's credit Do asb presentation with company Do call calling on asb and credit card Selling mortgage, asb loan and credit card Assist customer on mortgage Cross selling asb, will writing credit card Analyze on customer's credit Do asb presentation with company Do call calling on asb and credit card



Public Bank

• Malaysia
• Banking
• 700 & Above Employee

• Customer Support Officer

  • Aug 2015 - Oct 2016

  Handle inbound and outbound calls Answer customer's enquiry about bank's product Provide assistance to customer with their account transactions Liaise with branches via email or telephone call Identify and confirm suspicious transaction Handle inbound and outbound calls Answer customer's enquiry about bank's product Provide assistance to customer with their account transactions Liaise with branches via email or telephone call Identify and confirm suspicious transaction



Hotel Istana Kuala Lumpur City Centre

• Malaysia
• Hospitality
• 1 - 100 Employee

• Receptionist

  • Jun 2014 - Jun 2015

  Dealing with bookings by phone, email, or walk in Completing procedures when guest check in and out Preparing bills and taking payments Taking and passing message to guest Dealing with special requests from guest Answering about what hotel offers and its surrounding area to the guest Dealing with guest complaints and problems Dealing with bookings by phone, email, or walk in Completing procedures when guest check in and out Preparing bills and taking payments Taking and passing message to guest Dealing with special requests from guest Answering about what hotel offers and its surrounding area to the guest Dealing with guest complaints and problems