Data Analyst

• May 2023 - Present

Data Management & Reporting

• Dec 2022 - Mar 2023

- Extracted complaint data and built a monthly complaints dashboard - Collected defect data for dashboard unit monitoring report validation technique - Created recap of a monthly handover late penalty - Provide feasibility study report & compile update feasibility study - Extracted complaint data and built a monthly complaints dashboard - Collected defect data for dashboard unit monitoring report validation technique - Created recap of a monthly handover late penalty - Provide feasibility study report & compile update feasibility study

Operations Data Analyst

• Aug 2022 - Dec 2022

- Conducted data analysis for appointment booked to cancelled to reduce cancellation - Extracted appointment data using Ms. Excel, built dashboard and weekly reports for stakeholders - Constructed macro code for automating appointment comparison day to day resulting in minimizing the time by 75% - Provided a list doctors who have the most cancellations and cancellation detail for Weekly reports - Conducted data analysis for appointment booked to cancelled to reduce cancellation - Extracted appointment data using Ms. Excel, built dashboard and weekly reports for stakeholders - Constructed macro code for automating appointment comparison day to day resulting in minimizing the time by 75% - Provided a list doctors who have the most cancellations and cancellation detail for Weekly reports

Data Warehouse and Business Intelligence Practicum Assistant

• Jul 2022 - Dec 2022

- Teaches the 2019 Information System major students on the following modules:- Developed Data Warehouse- Extract, Transform, Load (ETL) and Key Performance Indicator (KPI)- Big Data Concept and Data Mining

Database System Practicum Assistant

• Feb 2022 - Jul 2022

Teaches the 2020 Information System major students on the following modules:- Entity Relationship Diagram- Normalization- Data Definition Language- Data Manipulation Language- Subquery- Join