Muhammad Hafeezul Akmar Jamaluddin

Senior Executive at Agensi Kaunseling dan Pengurusan Kredit (AKPK)
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Contact Information
us****@****om
(386) 825-5501
Location
Ampang, Selangor, Malaysia, MY

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Credentials

  • Financial Accounting Foundations
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Google Sheets Essential Training
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Leading Productive Meetings
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Learning Design Research
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Learning Excel: Data Analysis
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Managing and Analyzing Data in Excel (Office 365/Excel 2019) (2019)
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Outlook: Efficient Email Management
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • PowerPoint Essential Training (Office 365/Microsoft 365) (2020)
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Project Management for Creative Projects
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • SharePoint Online Essential Training: Beyond the Basics
    LinkedIn
    Oct, 2022
    - Oct, 2024
  • Excel Business Intelligence: Power Pivot and DAX
    LinkedIn
    Sep, 2022
    - Oct, 2024
  • Excel PivotTables: Real-World Case Studies
    LinkedIn
    Sep, 2022
    - Oct, 2024
  • Excel: Advanced Formulas and Functions
    LinkedIn
    Sep, 2022
    - Oct, 2024
  • Excel: Economic Analysis and Data Analytics
    LinkedIn
    Sep, 2022
    - Oct, 2024
  • Excel: PivotTables in Depth
    LinkedIn
    Sep, 2022
    - Oct, 2024
  • SQL: Data Reporting and Analysis
    LinkedIn
    Sep, 2022
    - Oct, 2024
  • Thrive at Work from Anywhere
    LinkedIn
    Jul, 2022
    - Oct, 2024
  • Excel: Productivity Tips
    LinkedIn
    Apr, 2022
    - Oct, 2024

Experience

  • Agensi Kaunseling dan Pengurusan Kredit (AKPK)
    • Malaysia
    • Financial Services
    • 200 - 300 Employee
    • Senior Executive
      • Sep 2021 - Present

      - Financial advisor for Individual household and SME. - Advisory towards bank’s borrowers in terms of money matters, cash management, bank’s litigation, financial literacy and debt resolution. - Processor case AKPK Debt Management Program(DMP) - CCRIS service ambassador - Involving RA Operation URUS/FIRST - Data Analyst RA FIRST/URUS Programme - Advisory on Reverse Mortgage (Cagamas) - Financial advisor for Individual household and SME. - Advisory towards bank’s borrowers in terms of money matters, cash management, bank’s litigation, financial literacy and debt resolution. - Processor case AKPK Debt Management Program(DMP) - CCRIS service ambassador - Involving RA Operation URUS/FIRST - Data Analyst RA FIRST/URUS Programme - Advisory on Reverse Mortgage (Cagamas)

  • MBSB Bank Berhad
    • Malaysia
    • Banking
    • 700 & Above Employee
    • Executive
      • Jun 2017 - Aug 2021

      Assist in resolving issues relating to customer’s accounts. To negotiate payments by extending suitable offers(DMP), treatments and advice to financially distressed customers. Assist in achieving the departmental delinquency, Flow Rate, SOP and target set monthly. Knowledgeable in legal banking process for civil and foreclosure action (Mortgage, Pfi & Hire Purchase). Assist in resolving issues relating to customer’s accounts. To negotiate payments by extending suitable offers(DMP), treatments and advice to financially distressed customers. Assist in achieving the departmental delinquency, Flow Rate, SOP and target set monthly. Knowledgeable in legal banking process for civil and foreclosure action (Mortgage, Pfi & Hire Purchase).

  • Maybank
    • Malaysia
    • Banking
    • 700 & Above Employee
    • Executive
      • Nov 2015 - Jun 2017

      Attached duty at Maybank Cards Issuance Operation Department(Card Management & Delivery). Job description as processing application card, replacement card etc. Involved on mega project Chip & Pin Pay Maybankard. Attached duty at Maybank Cards Issuance Operation Department(Card Management & Delivery). Job description as processing application card, replacement card etc. Involved on mega project Chip & Pin Pay Maybankard.

Education

  • Universiti Teknologi MARA
    Bachelor of Business Administration - BBA, International Business
    2010 - 2015

Community

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