MUHAMMAD FIRDAUS MUKHTAR
Head Of FIT ,MICE & Corporate sales at Tripfez Travel- Claim this Profile
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Bio
Experience
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Tripfez Travel
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Malaysia
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Travel Arrangements
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1 - 100 Employee
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Head Of FIT ,MICE & Corporate sales
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Jan 2022 - Present
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Tour Manager
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Feb 2020 - Jan 2022
* Head for all Travel & Tourism Business* Plan unique Marketing & sales for Travel business * Plan, Coordinates, Evaluate, Perform new Strategies to develop unique Travel Packages especially outbound & inbound* Create new market segment in the industry (Domestic Honeymoon & Beach Tourism) during MCO* Creating VVIP customize tour * Tour Guide & Tour leader for all tour groups * Head for all Travel & Tourism Business* Plan unique Marketing & sales for Travel business * Plan, Coordinates, Evaluate, Perform new Strategies to develop unique Travel Packages especially outbound & inbound* Create new market segment in the industry (Domestic Honeymoon & Beach Tourism) during MCO* Creating VVIP customize tour * Tour Guide & Tour leader for all tour groups
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Tripfez Travel
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Malaysia
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Travel Arrangements
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1 - 100 Employee
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Travel Sales Consultant
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Jan 2019 - Jan 2020
*Developing Muslim Friendly Outbound Packages to Asia, Europe, Oceania & Domestic* Creating Marketing tools regards to create USP & Great competitor value* Destination Expert for Asia region * Perform operation for GIT,FIT, Ticketing's & Custom Tour * Achieved Rm1.3M Personal sales 2019 * Tour Guiding & Tour leading to Korea, Australia, Balkan, Europe, China, Japan, HK, Taiwan and others* Master Tour leader to lead VVIP & VIP for vacation trips overseas* Travel with more than 500 pax Clients
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Mayflower Acme Tours Sdn Bhd
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Malaysia
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Travel Arrangements
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1 - 100 Employee
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Travel Consultant
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Apr 2018 - Jan 2019
assist clients in making travel arrangement for both business and holiday purposes.help provide quotes to find the best value options available and make bookings for transport, accommodation, sightseeing activities and other travel related activities
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Practical Training
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Jan 2018 - Apr 2018
-Travel Consultant-Assisting walk In customer-give proper advice to customer-make tour plan for the trip
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Motor Vehicle Manufacturing
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700 & Above Employee
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Customer Service Representative
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Nov 2014 - Dec 2014
- temporary post for admin assistant - handling calls-attending emails - explain perodua products to all clients through phone-handling complaits - temporary post for admin assistant - handling calls-attending emails - explain perodua products to all clients through phone-handling complaits
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Practical Training
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Jun 2013 - Nov 2013
- theme parks ticketings,operations and customer service-handling childrens - theme parks ticketings,operations and customer service-handling childrens
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Education
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Universiti Utara Malaysia
Ijazah Sarjana Muda, Pelancongan Dan Penjelajahan -
Politeknik Sultan Idris Shah, Sabak bernam
diploma, Pelancongan Dan Penjelajahan