Muhammad Faizan Farooq
Technical Project Coordinator at BrandSoft Solutions- Claim this Profile
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Bio
Credentials
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SEO (Search Engine Optimization)
DigiSkills.pkJun, 2023- Sep, 2024 -
WordPress
DigiSkills.pkJun, 2023- Sep, 2024 -
IT Essentials: PC Hardware and Software
CiscoMay, 2023- Sep, 2024 -
Project Initiation: Starting a Successful Project
GoogleMay, 2023- Sep, 2024 -
Freelancing
DigiSkills.pkFeb, 2023- Sep, 2024 -
Virtual Assistant
DigiSkills.pkFeb, 2023- Sep, 2024 -
Foundations of Project Management
GoogleJan, 2023- Sep, 2024 -
Interactivity with JavaScript
University of MichiganDec, 2022- Sep, 2024 -
Advanced Styling with Responsive Design
University of MichiganDec, 2022- Sep, 2024 -
Introduction and Programming with IoT Boards
Pohang University of Science and TechnologyDec, 2022- Sep, 2024 -
Introduction to CSS3
University of MichiganNov, 2022- Sep, 2024 -
Introduction to HTML5
University of MichiganNov, 2022- Sep, 2024 -
Develop a Company Website with Wix
CourseraSep, 2022- Sep, 2024 -
Use Canva to Design Digital Course Collateral
CourseraAug, 2022- Sep, 2024
Experience
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BrandSoft Solutions
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Pakistan
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Project Coordinator
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May 2023 - Present
Skilled in coordinating project activities, facilitating effective communication between team members and stakeholders, and ensuring timely delivery of project milestones. Proven ability to analyze project requirements, create detailed plans, and monitor progress to ensure successful project execution. Strong organizational and multitasking abilities, coupled with a proactive and solutions-oriented approach to problem-solving. Committed to fostering collaborative environments and driving project success through effective coordination and team collaboration. Show less
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Dapytech
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Pakistan
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Marketing Services
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1 - 100 Employee
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Buisness development executive
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Nov 2022 - Jan 2023
My primary responsibility was to identify new business opportunities, build and maintain relationships with potential clients, and ultimately generate revenue for the company. This involved researching and analyzing market trends, identifying potential clients, and developing sales strategies to promote the company's products or services. You had to be proficient in presenting proposals and negotiating deals, as well as following up with clients and building long-term relationships to maximize revenue opportunities. My goal was to drive business growth and profitability while maintaining a positive image of the company. Show less
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Emaar
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United Arab Emirates
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Real Estate
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700 & Above Employee
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Assistant Project Manager
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Jan 2022 - Apr 2022
My primary responsibility was to support the project manager in planning, coordinating, and overseeing construction projects from start to finish. This involved assisting in project scheduling, budgeting, and resource allocation, as well as monitoring project progress, identifying potential issues, and implementing solutions to ensure projects were completed on time, within budget, and met quality standards. My goal was to support the project manager in delivering successful construction projects while ensuring customer satisfaction and meeting business objectives. Show less
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The Educare School
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Software Development
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1 - 100 Employee
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Teacher
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Nov 2021 - Feb 2022
My primary responsibility was to educate and guide students in a specific subject or field of study. This involved developing lesson plans and instructional materials that aligned with the curriculum, delivering lectures and presentations, leading class discussions, and assessing student performance through assignments, tests, and exams. I had to be proficient in communicating complex ideas and concepts in a clear and concise manner, adapting my teaching style to accommodate different learning styles and abilities, and providing individualized support to help students achieve their academic goals. My goal was to inspire and empower students to learn, grow, and succeed academically and personally, and prepare them for future education and career opportunities. Show less
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PAK QATAR FAMILY TAKAFUL KARACHI
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Pakistan
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Financial Services
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200 - 300 Employee
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Sales Consultant
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Nov 2021 - Nov 2021
As a sales consultant in an insurance company, my primary responsibility was to sell insurance policies to potential customers and assist them in choosing the right insurance products for their needs. This involved identifying potential customers, prospecting, and generating leads through various means, including cold calling, referrals, and networking. I had to be proficient in explaining the benefits of different insurance policies, answering customer questions, and overcoming objections to closing sales. My goal was to achieve individual sales targets while providing excellent customer service and maintaining high levels of customer satisfaction. Show less
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Hello International Marketing Solutions Official
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Pakistan
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Consumer Services
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1 - 100 Employee
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Floor Supervisor
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Apr 2021 - Oct 2021
As a floor supervisor in a call center, my primary responsibility was to oversee the daily operations of the call center floor and manage a team of call center agents to ensure they met performance metrics and provided excellent customer service. This involved monitoring agent calls, providing feedback, coaching and training agents, managing schedules and staffing, and handling escalated customer issues. I played a crucial role in ensuring that the call center met its service level agreements and productivity targets while maintaining high levels of customer satisfaction. Additionally, I worked closely with the call center manager to identify areas of improvement, implement process changes, and optimize call center performance. Show less
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TG Marketing USA
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United States
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Advertising Services
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1 - 100 Employee
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Call Center Agent
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Jan 2021 - Apr 2021
As a call center agent, my primary role was to handle inbound or outbound calls on behalf of my company and assist customers with their inquiries, complaints, or needs related to products or services. This required me to be proficient in communication and active listening, as well as being able to multitask and navigate computer systems to access customer information. My goal was to provide excellent customer service and maintain customer satisfaction by resolving issues and ensuring a positive experience for every customer interaction. Show less
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Education
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2020 - 2024
Bahria University
Bachelor of Science - BS, Information Technology -
2017 - 2019
Bahria college Karsaz
HSSC, Pre-Engineering -
2007 - 2017
Army Public School - (APSACS)
SSC, Biology
Community
