Experience

Ibex Global Tours

• Pakistan
• Travel Arrangements
• 1 - 100 Employee

• Salesperson

  • Jan 2023 - Present

  • Working closely with clients from generating leads to Sales. Other Responsibilities involved are • Negotiating all contracts with prospective clients • Understanding and promoting company programs • Maintaining client records • Answering client questions about upcoming tours and Visa service • Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportation, travel dates, costs and accommodations. • Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc to travelers. • Develop and implement plans for travel, identifying cost savings opportunities, and developing strategies for office consolidation, document management, and purchasing Show less



Touchstone Communications PK

• Pakistan
• Outsourcing and Offshoring Consulting
• 200 - 300 Employee

• Customer Service Representative

  • Aug 2017 - Oct 2022

  • Monitoring of outbound calls of Automotive dealerships operating in US. I used to convert audio leads of the dealership based on their portal based on certain guidelines. Other responsibilities involved were • Understanding details of client requirements regarding formatting and notation • Correct any errors or inaccuracies in a timely manner • Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals Show less



Iqra University, Islamabad Campus

• Pakistan
• Education Management
• 1 - 100 Employee

• Teacher Assistant

  • Mar 2015 - May 2015

  • Assist teacher in organizing the learning environment, preparing materials, maintaining resources, and grading tests and homework • Verify and track student attendance, observe student performance, contribute to progress reports, and maintain records as required • Perform clerical duties such as typing, filing, setting up equipment, and photocopying • Participate in meetings and events, and use communication channels effectively to support the education team Show less