Manager HRIS - Implementation

• Sep 2021 - Present

HRIS Project Lead

• Dec 2019 - Sep 2021

o Business Planning & Timeline• Identify business requirement through the current HR process.• Provide timeline for each module form the study requirement to the post go-live process.• Identify potential risk along the migration journey between vendor and the user.• Provide overall financial direction for the project to manage the development of budgets and control the project progress.• Anticipate changes in processes for the continuous improvement to relate with the new system.• Attend meeting as required and provide regular and accurate status information for the stakeholder and the user.o System Implementation• Create the UAT testing scenario for the user based on the current HR processes.• Organize system user training for the new user and compile the feedback on the system enhancement.• Provide testing scenario timeline and educate user for the better use of the system.• Identify the system enhancement for the automation process.• Check and verify the availability of end-to-end process in the system from the user experience.o System Migration• Manage end-to-end complex data migration, conversion, and system designation.• Participate in quality management reviews with the company’s management and vendor’s management.• Ensure security in reporting and data management.• Ensure the data verification correctly migrated from currently used to the new system.• Support deployment of solution, cut over planning, budget implementation and execution of activities.• Update the stakeholders according to the project timeline.• Provide post system migration support to the user.• Enhance the system based on the user’s need.

HR Specialist Local Administration

• Apr 2019 - Dec 2019

*Country Specialization- Singapore and Malaysia - Handling the issue from the process instruction procedures- Contact person for business and stakeholders*Employee Data Administration Processing- Create, update and amend the employee data in General SAP- Leave administration processing- Exit administration processing* Day-to-day Operations and Queries- Respond to the complicated queries within the SLA- Integrating with other function Senior Analyst/SMEs to provide complete services*Third Party Management- Coordination and administration with vendor to Finance team- Ensure in-scope services delivered within SLA and SOP- Responsible for the follow-up and management of vendor*Continuous Improvement- Responsible to escalate and discuss the issue to improve the process- Function as delivery SME for onboarding and workforce task- Provide pre and post implementation process support- Support continuous improvement initiative by the team members to improve productivity and efficiency.Compensation and Benefits- Annual base salary review coordination and bonuses- Review and implementation of allowances and benefit enrollment- Establish and maintain business stakeholder relationship for the benefits of the employee

HR Workforce Senior Analyst

• Nov 2018 - Mar 2019

*Employee Data Administration Processing- Create, update and amend the employee data in General SAP- Leave administration processing- Exit administration processing* Day-to-day Operations and Queries- Respond to the complicated queries within the SLA- Integrating with other function Senior Analyst/SMEs to provide complete services*Third Party Management- Coordination and administration with vendor to Finance team- Ensure in-scope services delivered within SLA and SOP- Responsible for the follow-up and management of vendor*Continuous Improvement- Responsible to escalate and discuss the issue to improve the process- Function as delivery SME for onboarding and workforce task- Provide pre and post implementation process support- Support continuous improvement initiative by the team members to improve productivity and efficiency.Compensation and Benefits- Annual base salary review coordination and bonuses- Review and implementation of allowances and benefit enrollment- Establish and maintain business stakeholder relationship for the benefits of the employee

HR Admin - Data Management

• Dec 2016 - Oct 2018

o SAP Data Maintenance• Handling onboarding and termination process which needs to liaise with HRBP in Australia and using the Versa system to get the entire necessary document and to be maintained in SAP System.• Managing HCM process of the transactional data, onboarding and termination process for Coal business.• Using the SAP System to process request submitted by the HRBP within SLA agreed.• Uploads Master data into HR system.• Contribute towards achieving set performance targets, benchmarks and KPIs by focusing on maintaining up-to-date, accurate and timely data in 1SAP.o Payroll Request• Dealing with monthly payroll process for ad-hoc request.• Arranging off payroll payment request and in advance payment with HRBP whenever a request comes in.• Assists with internal and external audit requirements.o Onboarding Projects• Involved with an Australian Graduates and Interns programme to onboard the grads and interns for 2018 graduation year.• Assisting employee/family relocation by raising the SIRVA request on time.• Assist with system testing and internal controls as required and ensure adherence to implementing improved controls.o Employee Onboarding & Movement Process• Giving coaching and support continuously to the new HR Admin in relations to onboarding process.• Manage escalation from HRBP that relates to the onboarding process and to ensure that action and support has been given accordingly to make sure employee get the access on the start day.• Perform case checking with any case pick up within Team to spot/improvise/help the processor.• Explain reconciliations and provide appropriate levels of troubleshooting and problem solving to queries from internal stakeholders and external organizations.o Process Improvement• Recommend improvement initiatives to existing processes, practices and systems.• Identify risks and provide input into planning and actioning risk assessments.

HR Advisor

• Dec 2014 - Dec 2016

• To assist HR in The Country with expatriate/local management and Shell Expatriate Policy and Country Policy expertise. Worked with Policy Manager, HR Assistant Manager, Global Payroll, HR Central, Subject Matters Expert and Senior HR Advisor on Shell Expatriate Global Policy to close the gap on the HR processes and the link between HR in The Country with HR Service Desk.• Main Country Focal Point of Home Commitment Plan (HCP), Benefit In Kind (BIK), Immigration & Expatriate Housing, Employment Verification Letter.• Handling with hiring/termination process which needs to liaise with HRAM in the country and also single focal point to get the entire necessary document and to be action in SAP System.• Managing internal team operation such as case farming, segregation among advisor in team, prepare daily Work in Progress (WIP) report, closing case report based on weekly.• Using the SAP System to process transaction submitted by the employee within SLA agreed and dealing with monthly payroll upload for ad-hoc request involving with HR Central decision and Global Payroll Team.• Handling on payment issue when escalated by employee to Team by connecting with Global payroll and also HR in the country.• Arranging off payroll payment request and also in advance payment with HR in host country whenever employee not yet been hire in record.• Handling daily audit check within own team for all input made in SAP System for previous day and must be uploaded in the system in the same business day.• Assisting employee/family relocation process (Immigration, ticket booking, medical clearance and etc.) from host to base or vice versa and also liaising with Internal Mobility Service Team based on country specific or global process guideline.• Perform on pension fund clean-up/reconciliation in Host country record when received the monthly report due to changes in annual salary, promotion, and review on contribution and bonus pay.• Preparing the job aid to be used for

Senior Dealer Representative

• Sep 2010 - Nov 2014

• Advising client in doing buying and selling transaction of shares.• Develop new clients’ base and servicing existing clients.• Preparing weekly transaction reports. • Contact, visit customers and report to the supervisor in charge.• Explore new market, maintain sales and increase number of sales of company.• Work closely with customers and provide customers focus & directions.• Foresee and capture market potential and work out strategies required in growing the business and improve market position in the migrant market• Appointed to manage small team of dealers consist of 4 person.