Network Support Engineer

• Dec 2022 - Present

System Support Executive

• Dec 2020 - Dec 2022

Manage all computers and laptops hardware and software. Manage network inventory System Hardware troubleshooting and problem solving. Manage Server 2012 r2 domain user group. Group Policy Configuration. Follow up with network vendor if required for a new system Coordinates Network ISP TP-link network load balancer configuration Any other task assigned by the management. Printer problem’s scanners. Complain resolve and toner Rifling. Window installation and hardware software installation. Printer problem’s scanners. The complaint was resolved and toner Rifling was. Monitoring and maintaining computer systems and networks Setting up accounts for new users. Replacing Equipment as necessary Show less

System Support Executive

• Jan 2020 - Dec 2020

IT-related Issues with networking connectivity Manage hardware inventory Installation Windows Server 2012 R2, 2016 Install new server hardware and applications Printer troubleshooting and toner replacing Troubleshooting hardware, software, and networking-related issues Audiovisual tasks during types of workshops. Keeps inventory/stock of all computer-related records Attends the IT-related complaints received at the Help Desk. Checks and sets configuration settings when requested at the Help Desk Any other task assigned by the Superior Window installation and hardware software installation. Printer problem scanners. The complaint was resolved and toner Rifling. Monitoring and maintaining computer systems and networks Setting up accounts for new users. Replacing Equipment as necessary. Show less

System Support Engineer

• Jan 2018 - Dec 2018

Configure, and maintain network Servers Install new server hardware and applications Network Connectivity Monitor network performance Set up user accounts, permissions, and passwords Resolve problems reported by end user Assembling new systems PC, Printer, Scanner Software and hardware and upgrading Providing network administration and support Printer troubleshooting and toner replacing Troubleshooting hardware, software, and networking-related issues Audiovisual tasks during types of workshops. Keeps inventory/stock of all computer-related records. Show less

IT Support Engineer

• Feb 2014 - Jul 2018

Install, Configure, and monitor of DNS Server, Active Directory, DHCP, File Server, and Print Server. Maintain & and backup Student and management PC backup. Kerio controls firewall configuration and monitoring. Monitoring and maintaining computer systems and networks Create Profile, new user, password issue solved, join domain. Configuration Outlook & Backup LAN, wan local network. Operating System installation Microsoft Windows, Server 2008, 2012 R2 Windows 7,8,10 Microsoft Office 2007, 2010, 2013. Maintain & and monitor all Equipment Printers and scanners. Operating and installation of Microsoft Windows, and Microsoft Office. Administration main server, AD Server, and LAN/WAN Monitoring all Equipment Printer, Scanner, Fax, and IP Phones. Configuring and Installing Microsoft Domain/Active Directory in Server 2012 Configuring and Installing File Sharing Server and Uses. Hardware and Software upgrades. Network printer installation/configuration Software installation, configuration, and troubleshooting for end users. Basic Knowledge of Connectors, Server configuration 2008, 2012, and troubleshooting. Configuration of DHCP, DNS server, and troubleshooting. Configuration of Active Directory and ISA server troubleshooting Monitor & and maintain accessories & and hardware Windows 10 /11 , environment Show less