Experience

Fauji Foundation Group

• Pakistan
• Non-profit Organizations
• 1 - 100 Employee

• • Aug 2020 - Present

  • Managing Tier III data center• Incident response, and disaster recovery• Network and endpoint security• Firewall Administration (Watchguard M370), and Kaspersky• Vulnerability/Risk assessment, analysis, mitigation, and reporting • Management and compliance with security-based firewall policies• Management of Kaspersky antivirus Administration server• Ensuring the security of LAN environment comprising of 450 client PCs• Information Systems and IT Audit• Network planning and management• Enterprise IT Infrastructure (LAN, WAN, P2P, CIR links)• Network performance monitoring (PRTG/Solarwinds)• Network planning, provisioning & management of CIR Internet links• Operations and maintenance of fiber and DRS/Microwave P2P links• Configurations of network switches (HP, Cisco)• Troubleshooting, fault rectification, root cause analysis (RCA), & RFO• Regular maintenance of data center (servers, switches, firewall, UPS)• Management of large scale backbone infrastructure of CCTV system• Preparation of annual budget (CAPEX and OPEX) for IT services• Vendor & stakeholder management (Negotiations & project delivery)• Server administration, RAID Configuration, and OS installation • Management of Windows server 2008/2012/2016, & active directory Show less

• • Jan 2020 - Jul 2020

  Management of IT Infrastructure:• Network planning and deployment• Provisioning and management of high-speed CIR Internet links• Operations and maintenance of optical fiber and DRS/Microwave based P2P links• Network performance monitoring using SolarWinds• Datacenter environment & alarms monitoring using Vertiv• Fault escalations, rectification, RCA, and RFO, • Creation of Network SOPs and policies• Management of Biometric Time Attendance System• Application-level patch management, upgrades, and redistribution• Logs management, including creation, deletion, or archiving of logs• Stress testing of application and configuration with biometric devicesIT Audit & Budgeting:• Preparation of annual budget (CAPEX and OPEX) for IT Operations• Bi-annual audit (financial & IT), & preparation of revised budget• Network planning and implementation with cost-effective solutions• Vendor & stakeholder management (Negotiations & project delivery)• Managing data of more than 300 projects of Fauji Foundation• Procurement of electronic equipment & preparation of budgetary justifications Show less



Huawei

• China
• Telecommunications
• 700 & Above Employee

• Wireless Engineer | 5G RAN Integration

  • Aug 2019 - Jan 2020

  • Deployment of 5G, & 4G LTE for VIVA Bahrain & Kuwait • Commissioning, Site Scripting and maintenance of BTS network • Huawei U2000, BTS5900, DBS5900, DBS3900, & BTS3900 • Good Understanding of 3GPP standards, 4G LTE, & 5G architectures • Good Knowledge of RAN to core interface links & RF logical channels • Sound understanding of 5G new radio (NR), MIMO & CloudAir feature • Troubleshooting, problem solving, & Incident response • Deployment of 5G, & 4G LTE for VIVA Bahrain & Kuwait • Commissioning, Site Scripting and maintenance of BTS network • Huawei U2000, BTS5900, DBS5900, DBS3900, & BTS3900 • Good Understanding of 3GPP standards, 4G LTE, & 5G architectures • Good Knowledge of RAN to core interface links & RF logical channels • Sound understanding of 5G new radio (NR), MIMO & CloudAir feature • Troubleshooting, problem solving, & Incident response



Nayatel

• Pakistan
• Telecommunications
• 700 & Above Employee

• • Aug 2019 - Aug 2019

  Server Management:• Deployment & administration of Linux & Asterisk based contact center production servers• Deployment & administration of BICOM multi tenant Pbxware Call Center production servers• Server Hardware & Software integration, testing, & installation of Linux OS• Vulnerability scanning & mitigation of security threats on servers using Nexpose • Bash/Shell scripting for automation of server maintenance tasks• Management of live & backup MySQL database (CDRs) & FTP server (Call recording database)• System administration of Loway Queue metrics; Call Center ManagementHuawei Voice Core Network/Devices:• Hands-on experience on SoftX3000, SBC SE2900, UMG8900, iGWB, lawful interception server• Actively participated in version upgrade activities of SoftX3000 from CPCI to ATCA• Technical lead of sip trunk migration activities from CPCI to SBC SE2900• Scripting & integration of SBC/SoftX3000 SIP trunks with other voice servers• Voice QoS analysis at Huawei U2000 server & Revenue assurance based on usage• Daily KPIs analysis of interconnect leased lines (LDI & LLO) E1s, SS7, & SIP trunks Customer Relationship & Vendor/stakeholder Management:• Routine liaison with voice corporate customers for technical queries & troubleshooting• Monthly feedback sessions with customers & one to one meetings for technical solutions• Multiple best customer services award in the period of 2 years• Routine liaison with PTA & Interconnect stakeholders for UAN/Toll Free acquisitionSMS Services (SMS API/Short Code): • Acquisition & deployment of SMS Short Code • Conflict management & negotiations between short code vendors, & other interconnects• Management of active SMS databases, API, SMS bundle activation/renewal & RCA for outagesTechnical Sales:• Technical solution designing, pitch & implementation as per customer’s requirement• Negotiations, agreements & implementation as per SLA• Assurance of quality of service & after sale technical support Show less

• • Mar 2018 - Aug 2019

  Administration of VOIP ServersHands-on experience of Linux CentOS asterisk servers & Multi-tenant PBXwareManaging Nayatel’s contact Center, Enterprise & Customer’s VOIP networkWorking on multi-vendor VOIP solutions like Cisco, Huawei, BICOM, D-Link, Yeastar, Queue Metrics, Loway & DinstarProvisioning & administration of SIP Trunk, PRI, SIP POTS, Hosted/Cloud PBXLevel 3 Troubleshooting and Rectification of Interconnect level issuesGood understanding of voice Network Architecture for interconnectsAn active member of Nayatel Team ONE & TeamX & responsible for following: • Idea generation/implementation, launch of new products & services• Market & competitor analysis, critical thinking & panel discussions• Promotion strategies based on product portfolio & industry trends• Understand & address customer’s problems, limitations, & pain points• Revamping & improvement of Nayatel Digital platforms (Website, Customer portals, & smart phone applications) Show less

• • Jan 2017 - Mar 2018

  L2 troubleshooting of Next Generation VOIP ServicesProvisioning and troubleshooting of POTS/SIP POTS/Hostex and e-FaxHands-on experience on Multi-Tenant PBXware Bicom Servers Performance Analysis Testing (PAT), stress testing and configurations of VOIP CPEsConfigurations and up-gradation of Cisco/Linksys, and D-Link Analog Telephony Adapter (ATA)Securing VOIP devices and Gateways from security vulnerabilities and attacks



PTCL.Official

• Pakistan
• Telecommunications
• 700 & Above Employee

• Trainee BSS Engineer

  • Sep 2016 - Jan 2017

  Operations and Maintenance of CDMA and LTE (4G) networks. Providing assistance to Sr. BSS Engineers in O&M of 1x/Ev-Do & CharJi networks in ISB, RWP Div & AJK. Providing support to field teams for troubleshooting, faults rectification and performance management of the Huawei/ZTE BSS Network. Faults monitoring, reporting and escalation of WLL CDMA 2000 and 4G LTE network faults. Rectification of major/critical alarms including VSWR, & RSSI thresholds Performing transmission media analysis on Monthly basis i.e Abis Flux and Ping analysis Firm Grip on ZTE BSC NMS – Net Numen M31, & Huawei U2000 MBB Configurations and Maintenance at ZTE BSCB ZXC10, & Huawei U2000 Knowledge Based: Good Knowledge of CDMA, EV-DO, 3G, 4G LTE interfaces & Core Good Knowledge of RAN, BSC-BTS links, and RF logical channels New BTS/eNodeB Configuration, Drive testing for analysis of Rx Level, Rx Quality and Neighbour/Handover verification Good Orientation of RF Drive Testing, Nemo Outdoor 7.6 & Nemo Analyze 7.4 Good Orientation of LTE TDD & FDD Sites, Neighbour planning and optimization Good troubleshooting skills, Network monitoring, and Incident response Show less



The Teralight Group

• Canada
• IT Services and IT Consulting
• 1 - 100 Employee

• Trainee Engineer VOIP & VoLTE

  • Apr 2016 - Sep 2016

  Worked at NOC Department. Major activities were to Assure Revenue against Grey Calls through OTT Bypass Fraud Detection, and Call Data Record (CDR) Analysis Test Call Generation (TCG) through VOIP Gateways to detect Grey Calls and real time active Bypass or SIM Box frauds Analysis of Trunk interconnect data based on test calls from Purgefraud’s hundreds of internationally located probes or International Dial Out Locations (IDOLs) Additional Tasks: RF Planning and Optimization To make business Proposals for new RF site Planning, and Deployment Planning and Optimization of 2G, 3G, 4G LTE, and 4G Voice over LTE (VoLTE) Worldwide Coordination with Telecom vendors Limitations and Common Problems in RF Optimization Vendor specific Drive Test Procedures Show less



PTCL.Official

• Pakistan
• Telecommunications
• 700 & Above Employee

• Intern

  • Jun 2013 - Aug 2013

  Next Generation Network (NGN) Worked on Soft switch Huawei SoftX3000 Fault rectifications including E1 Testing/Patching and Configurations Made Java based database of High Capacity of Transit Exchange (HCTE) Next Generation Network (NGN) Worked on Soft switch Huawei SoftX3000 Fault rectifications including E1 Testing/Patching and Configurations Made Java based database of High Capacity of Transit Exchange (HCTE)