Principal System Analyst

• Mar 2023 - Present

Senior System Analyst

• Apr 2022 - Apr 2023

System Analyst

• Aug 2021 - Apr 2022

• Participate in gap analysis/ requirement gathering workshop (onsite/offsite) to determine client’s needs and discuss the requirements in detail by considering existing system processes and end-to-end contracts life cycle.• Document the client's requirements, after discussion, so that the development team can understand requirements clearly for the development of functional specification documents and application• Participate in impact analysis meetings to make sure that development / SQA teams understand requirements clearly • Review the functional specification document to make sure that the proposed solution is in-line with the requirements• Resolve queries raised by the development / SQA team during development• Document the required changes, in terms of business, and get it signed by the client Show less

Business Development

• Dec 2018 - Aug 2021

• Responsible for responding to RFIs / RFPs, proposal writing, and preparation for Demos and presentations for international clients. • Responsible for mapping functional and technical requirements from the client's RFP • Coordination with product owners to identify high-level Gaps between client requirements and existing functionality • Coordination with relevant stakeholders for acquiring effort estimations and subsequently incorporating those efforts in project costing. • Responsible for responding to RFIs / RFPs, proposal writing, and preparation for Demos and presentations for international clients. • Responsible for mapping functional and technical requirements from the client's RFP • Coordination with product owners to identify high-level Gaps between client requirements and existing functionality • Coordination with relevant stakeholders for acquiring effort estimations and subsequently incorporating those efforts in project costing.

Trainee - SAP's Young Professional Program

• Aug 2018 - Dec 2018

The Young Professional Program is a free initiative delivered by the SAP Training and Development Institute. The program, which lasts for three months, gives participants the certifications and soft skills required to begin a career as an SAP Associate Consultant. I completed the following certifications and training: - SAP Certified Application Associate - SAP S/4Hana Financial Accounting - SAP Activate Project Manager - Advanced Communication Skills Workshop by Alan Caroll & Associates - Design Thinking with focus on Business Model Innovation - SAP Internal Sales Overview - SAP Social Selling - Interview Techniques and Skills - Empower 2.0 - Life Skills Show less

Consultant

• Feb 2017 - Jun 2018

• Onboarding and Implementation of Issuing & Acquiring Services of Masterpass by Mastercard QR based digital wallet solution • Clients On boarded: Meezan Bank, Bank of Punjab, Allied Bank Limited • Client Servicing and Project Management & Coordination of designated implementations • Agreements Review and Closure (Issuing Agreement, Merchant Acquiring and Settlement Service Agreement) • Develop Promotional Campaigns with clients including development of marketing kits. • Onboarding and Implementation of Issuing & Acquiring Services of Masterpass by Mastercard QR based digital wallet solution • Clients On boarded: Meezan Bank, Bank of Punjab, Allied Bank Limited • Client Servicing and Project Management & Coordination of designated implementations • Agreements Review and Closure (Issuing Agreement, Merchant Acquiring and Settlement Service Agreement) • Develop Promotional Campaigns with clients including development of marketing kits.

Product Manager

• Nov 2016 - Feb 2017

• Determining product's initial specifications and requirements • Devising launch campaigns as per identified target market while adhering to a budget and schedule. • Determining product's evolution for future as per market feedback. • End to end tracking of product development • Client oriented high level documentation (User Manual, Presentations, and Flows etc.) • Stakeholder management from internal functional teams to client and vendors. • Determining product's initial specifications and requirements • Devising launch campaigns as per identified target market while adhering to a budget and schedule. • Determining product's evolution for future as per market feedback. • End to end tracking of product development • Client oriented high level documentation (User Manual, Presentations, and Flows etc.) • Stakeholder management from internal functional teams to client and vendors.

Senior Project Coordinator

• Jun 2016 - Nov 2016

• Implementation and delivery of card program management software. • Client Servicing and Project Management of designated clients and implementations respectively • Internal coordination between functional teams • Ensure completion and signoff of client related documentations such as Client Specification Document. • Implementation and delivery of card program management software. • Client Servicing and Project Management of designated clients and implementations respectively • Internal coordination between functional teams • Ensure completion and signoff of client related documentations such as Client Specification Document.

Business Associate

• Mar 2013 - Jun 2016

• Client and Project Management & Coordination (Client: The bank of Punjab) (Project Completed: Punjab Khidmat Card Program – Rs. 12 Billion Govt. Project to approx. 800,000 beneficiaries) • Requirement Gathering (Business Requirement Documents and Use Cases) • Prepare Projected Revenues Model • Agreements Review and Closure (Software License Agreement, Service Provider Agreement, Virtual Franchise Agreement etc.) • Content Writing and revision in various documentation (e.g. Transaction Flows, Product Specification Documents, Marketing Brochures, Business Proposals & Cases) • Build projected revenues model • Prepare PowerPoint Presentations • Market Research • Researched and helped establish Disaster Recovery Policies, Business Continuity Plan and Information Security Policies. Show less

Intern

• Sep 2012 - Mar 2013

I worked as an intern in Wateen Telecom, in their Business Development department. My job was maintaining reports, prepare Minutes of Meeting, communicate with clients and vendors, prepare presentations and do research on relevant markets. I worked as an intern in Wateen Telecom, in their Business Development department. My job was maintaining reports, prepare Minutes of Meeting, communicate with clients and vendors, prepare presentations and do research on relevant markets.

Intern

• Jun 2012 - Aug 2012

Worked as a Trainee, for six weeks, in the Merchandising Department. The organization only deals with international brands such as JCpenny, Puma, Walmart, Macy’s, Abercrombie & Fitch etc. The internship gave me firsthand experience on dealing with clients and working on deadlines. It also gave me a little exposure to the corporate world and the confidence of entering a practical field. Worked as a Trainee, for six weeks, in the Merchandising Department. The organization only deals with international brands such as JCpenny, Puma, Walmart, Macy’s, Abercrombie & Fitch etc. The internship gave me firsthand experience on dealing with clients and working on deadlines. It also gave me a little exposure to the corporate world and the confidence of entering a practical field.