Muhammad Arshad
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Bio
Experience
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PRAL, FBR
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Pakistan
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IT Services and IT Consulting
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500 - 600 Employee
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May 2005 - Present
It is a company owned by FBR, currently running all of government taxation projects in Pakistan. The company gives consultation to its clients namely NHA (National Highways Authority), Dry Ports, Customs & Excise institutions, Governments Collection Institutions etc.I am working at one of its major project as Data Manager / Assistant Manage Operation on motorway (M2 & M3) responsibility are •Daily monitoring and analysis of systems to ensure 24/7 operations.•Manage data migration MS Access to MS SQL Server•Maintenance and Tuning of database•Troubleshoot day-to-day database/Software issues to ensure system stability and throughput.•Manage database structures and objects (table, views, indexes)•Manage Database configuration for new requirements•Ensure database backups are working as per backup & recovery policy, frequently verifying recovery process.•Implementing database security policy and ensure that database access is protected.•To conduct queries, and create forms for data entry all within the access environment.•Ensure that only valid data is added into database.•Generate different kind of reports through developed software.•Responsible for maintaining database security and natural disasters.•To train the users on the developed software.•Help the administration in proper implementation of developed software.•Maintain the daily duty roster of Network engineer, Hardware engineers working at M2, M3•Share the proposal with management for batter operational activity•Assist the senior manager operation regarding official matters •Maintain the records of regional office. •To work through high degree of work ethics and modern pedagogy of management •Responsible for all kind of correspondence between regional and head office. •To visit the motorway periodically Show less
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Nov 1999 - Mar 2008
• I am working at one of its major project as Network/Database Administrator on motorway (M2 & M3) Installation & configuration of Windows NT & Windows 2000/03 based network and administration. Network maintenance, testing and cabling. Manage Remote Access services (RAS) on Lease Lines, management and troubleshooting of LAN & WAN (microwave) networks installed at different location at the Motorway and maintaining Motorway Management Systems. More then 10 2000 Servers connected over TCP/IP based Network, providing support to end-users during office hours and non-office hours. Show less
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Preston University Lahore
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Lahore
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Computer Lab Manager
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Aug 1998 - Sep 1999
Responsible for System Administration of NT Servers installed at Computer Lab using TCP/IP network. Responsible for system installation, Backup, Recovery, Security trouble shooting. Manage the computer department for Implementation, Operation and Maintenance Providing support to university staff supervises and reports up to date and accurate inventory information on the university’s IT assets. Give the alternative to management for more improvement. Monitors and reviews performance, throughput, availability and exceptional incidents and proposes and implements consequent improvements. Using own background skills and applying the skills of others, recognizes, and actively seeks ways to exploit information technology to address issues within specified areas of responsibility. Show less
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Computer lab/ Examination Department Manager
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May 1997 - Aug 1998
• Responsible for System Administration of NT Servers installed at Computer Lab Responsible for system installation, Backup, Recovery, Security trouble shooting. Providing support to college students as well as other collage staff. • Responsible to maintain the examination activity like maintain the student results and exam schedule • Maintain and update the student information system. • Monitor and update all pre and post activities of exam and other curriculums • Responsible for System Administration of NT Servers installed at Computer Lab Responsible for system installation, Backup, Recovery, Security trouble shooting. Providing support to college students as well as other collage staff. • Responsible to maintain the examination activity like maintain the student results and exam schedule • Maintain and update the student information system. • Monitor and update all pre and post activities of exam and other curriculums
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Terra Marine System (Pvt.) Ltd.
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Karachi
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Software Support Executive
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May 1996 - Aug 1997
Terra Marine is a reputed shipping organization responsible for ship management. Crew management Shipping operation. Company is using Windows NT and UNIX based servers and ORCALE 7.1 RDBMS for is Business Activities. I worked as a Software Support Executive responsible for maintaining Oracle based crew management applications also responsible for trouble shooting UNIX & Novell Network providing support to end user. Develop and implement appropriate set of procedures for IT supports activities. Organize, arrange and conduct of training activities for all users for understanding and optimum utilization of IT facilities. Plan and organize presentations or training sessions at all levels including senior management. Show less
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Customer Support Executive
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Mar 1993 - Jul 1996
• Responsible for Management and System Installation, UNIX/ORACLE Installation Upgrades, database, System/Database tuning, Application customization, Software, training for customers. Provided Support and training to customers for UNIX Administration, UNIX Usage, and Administration. Reasonable for arrange the annual workshops and exhibitions Ensuring high level customer satisfaction through conduct of periodic surveys and studies. Suggest and Provide cost effective IT solutions according to business requirement, down to user level. Show less
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Education
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Preston University
MS, Computer Sciences -
Karachi Univrisity
BSc, Mathematics and Statistics -
Sindh Madressatul Islam College, Karachi
Intermediate, Matah, Statistics