Experience

ABEX Medical System Sdn Bhd

• Malaysia
• Hospitals and Health Care
• 1 - 100 Employee

• Management Information System Executive

  • May 2023 - Present



Lion Group

• Malaysia
• Mining
• 100 - 200 Employee

• Information Technology Executive

  • Sep 2022 - Apr 2023

  - Managed the implementation of Java-based ERP projects, collaborating with suppliers to identify and resolve any issues that arose during the process. - Analyzed and optimized procurement and material management systems, resulting in improved efficiency and cost savings for the company. - Provided hands-on operational support to end users of the ERP application, delivering training and troubleshooting assistance to ensure smooth adoption and ongoing functionality. - Facilitated communication and collaboration with international vendors to address and resolve operational challenges and maintain optimal system performance. - Trained and onboarded new hires on the use of AS400 systems, enabling them to quickly integrate into the IT department and contribute to overall success. Show less



Meridian Surveys (M) Sdn Bhd

• Malaysia
• Oil and Gas
• 1 - 100 Employee

• System Support Analyst (VTS)

  • Sep 2019 - Aug 2022

  - Generate detailed reports and analysis as requested by clients, including incident reports and performance metrics, to ensure that their needs are met and any issues are resolved quickly and effectively. - Develop and provide user manuals and training to promote efficient and effective use of the system, helping clients to maximize the value of their investment. - Monitor system status and performance, using advanced tools and techniques to identify and resolve issues according to company procedures and industry best practices. - Provide expert support for vessel tracking systems, including real-time monitoring of vessel movements and navigation assistance to ensure that vessels stay on course and reach their destinations safely and efficiently. - Coordinate vessel arrivals, departures, and movements, collaborating closely with key stakeholders to facilitate voyage planning and forecasting, and ensure that all activities are carried out safely and on time. - Install and test tracking units, using rigorous quality assurance processes to ensure accuracy and functionality, and providing ongoing support to ensure that the system performs at its best. Show less



Renesas Semiconductor KL Sdn Bhd

• Malaysia
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Trainee

  • Feb 2019 - Jul 2019

  - Assisted in performing maintenance and updates on a .Net based system, ensuring optimal performance and minimizing downtime for end users. - Supported the implementation of additional system modules, working closely with senior team members to configure the system and provide user training to promote efficient and effective system usage. - Configured equipment, including hardware and software components, to ensure smooth and reliable operation of the system. - Assisted in performing maintenance and updates on a .Net based system, ensuring optimal performance and minimizing downtime for end users. - Supported the implementation of additional system modules, working closely with senior team members to configure the system and provide user training to promote efficient and effective system usage. - Configured equipment, including hardware and software components, to ensure smooth and reliable operation of the system.



Segi Fresh

• Customer Service Staff

  • Jan 2014 - Mar 2014

  - Provided exceptional service to customers, assisting with complaints and questions and ensuring their satisfaction with products and services. - Demonstrated deep knowledge of products and services, and effectively communicated this information to customers in a friendly and approachable manner, resulting in increased sales and customer loyalty. - Processed returns and exchanges according to company policies and procedures, ensuring that customers were promptly and fairly served. - Assisted with cashier duties, including cash handling, managing transactions, and maintaining accurate records, to ensure efficient store operation. - Conducted regular stock taking to ensure inventory accuracy and availability, proactively identifying and resolving any discrepancies and ensuring that customers always had access to the products they needed. Show less