Muhammad Anas
Bellman at Golden Sands Hotel Sharjah- Claim this Profile
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English Professional working proficiency
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English Professional working proficiency
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Hindi Full professional proficiency
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Malayalam Native or bilingual proficiency
Topline Score
Bio
Experience
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Golden Sands Hotel Sharjah
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United Arab Emirates
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Hospitality
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1 - 100 Employee
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Bellman
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Jan 2023 - Present
As a bellman, I will be responsible for providing outstanding customer service to our guests, as well as assisting with luggage and other needs. I will be friendly and outgoing, with a strong work ethic. I do able to lift heavy objects and stand for long periods of time.i am able to deal with difficult guests and handle customer complaints in a professional manner. As a bellman, I will be responsible for providing outstanding customer service to our guests, as well as assisting with luggage and other needs. I will be friendly and outgoing, with a strong work ethic. I do able to lift heavy objects and stand for long periods of time.i am able to deal with difficult guests and handle customer complaints in a professional manner.
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Zaya Nurai Island
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United Arab Emirates
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Hospitality
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100 - 200 Employee
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Guest Services & bellboy
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Jan 2018 - Aug 2022
I have very good customer service in a five star luxury hotel, in various positions. I have a unique experience of assisting vip guests with all their requests directly as their personal Island host and am able to create memorable and unique experiences for the guests and willing to share my knowledge.i am able to deal with difficult guests and handle customer complaints in a professional manner.
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Housekeeping public area team leader
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Jul 2016 - Dec 2017
Organizing employee shift,Training motivating team members and checking privet and public areas for tidiness. Perform general cleaning duties effectively and assist with supervision of full-time and part-time day staff when working non-event scheduled days,Leads workers to ensure their duties, and tasks are completed timely standards of cleanliness,Records data concerning work assignments, personnel actions, and time cards, and prepares periodic reports.
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Housekeeping public area Attendant
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Jan 2016 - Jun 2016
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Millennium Hotels and Resorts
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Singapore
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Hospitality
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700 & Above Employee
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Housekeeping Attendant
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May 2013 - Jul 2015
Prepared the hotel rooms for cleaning. Replenished the guest room and bath amenities, performed cleaning Make sure to be familiar with all hotel services featured and local attractions to respond with the guests when they make ingquiries. Using cleaning equipments to clean and sanitize guest's rooms according to company policies. Timely reporting of room vacancy status to the supervisor. Provide customer service and answered questions from the guest. Acting team leader in evening shift. Show less
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Holiday Inn
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United Kingdom
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Hospitality
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700 & Above Employee
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Room Attendant
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Mar 2012 - Apr 2013
Prepared the hotel rooms for cleaning. Replenished the guest room and bath amenities, performed cleaning. Make sure to be familiar with all hotel services featured and local attractions to respond with the guests when they make ingquiries. Using cleaning equipments to clean and sanitize guest's rooms according to company policies Timely reporting of room vacancy status to the supervisor Provide customer service and answered questions from the guest. Prepared the hotel rooms for cleaning. Replenished the guest room and bath amenities, performed cleaning. Make sure to be familiar with all hotel services featured and local attractions to respond with the guests when they make ingquiries. Using cleaning equipments to clean and sanitize guest's rooms according to company policies Timely reporting of room vacancy status to the supervisor Provide customer service and answered questions from the guest.
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Education
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Government Higher Secondary School - India