Experience

RevSoft
• IT Services and IT Consulting
• 1 - 100 Employee
• Business Development Manager

  • Jul 2023 - Present


METRO Pakistan (Pvt) Limited

• Wholesale
• 700 & Above Employee

• Checkout & Customer Services Supervisor

  • Jul 2021 - Jan 2023

  o Manage and supervise the cash counters and make sure cashiers have enough support to done their job.o Work with Ownership Leadership, by meeting any customer on weekly basis either he gives us huge rate of business or at small rate I deal them politely to understand their needs & expectations and hence finding the solution regarding their complaints.o Maintain ledgers of credit and advance Customers.o Ledger sharing of Advance/Credit customers to other stores and have proper follow up on them either they revert back or not, Reconciliation of ledgers with M-cop/Main Cash & Head office finance, Cash opening/ Cash closing, proper check of cashiers reports by verifying all needed documents according to SOP and accordingly MMC, Accuracy in cash handling andM-pos transactions of credit/debit cards also taking their settlements on daily basis to reduce the chance of any kind of financial loss for business. Banking (cash handover to bank staff). o ATM & POS handling and directly connect with bank representative for support and resolve issues.o Handle problems on floor regarding barcode and prices.o Managing the shift in absence of Department Manager.o Solving the problems of customers. o Use Decibel software to maintain employee attendance and payroll and leaves.o DS TRADE, HORECA/O&I and ONLINE Punching handling.o Proper handling complains of NPS / FREAHDESK & tries constantly to fulfill the needs ofcustomer to minimize their complaints regarding their shopping experience. Also take follow up from departments to close their complaints on priority without any delay. Show less

• Store Associate

  • Nov 2017 - Jul 2021