Experience

Vision247

• United Kingdom
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Operations Manager

  • Jan 2022 - Present

  • Developing and optimizing delivery and support procedures in line with customer requirement and business needs. • Coordinate and conduct team meetings and escalate issues as required. • Filter delivery information efficiently and effectively for the department. • Ensure delivery requirements are managed effectively with respect to team, internal client and external client commitments and plan contingencies for time conflicts. • Being an internal advocate for the customer, with a strong attention to quality. • Oversee cross department internal and external projects. • Coordinate with external suppliers for successful service launch, all services including OTT. • Operation planning and budgeting. • Oversee operations across departments delivering the projects Responsible for all third-party maintenance contracts including generators, UPS, Airconditioning, fire. • Responsible for Covid regulations compliance. • Oversee MCR and scheduling tasks. Show less



Vision247

• United Kingdom
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• MCR Operations Manager

  • Apr 2012 - Sep 2013

  • Ensuring smooth running of vision 247’s TX operations• Team leader of 6 MCR operators • Maintaining awareness for Sales team of availability for playout servers• Responsible for maintaining RR1 and RR2 equipment mainly web-encoders, IRDs, Playout servers, Satellite encoders, Live transcoders, Compliance recordings.• Liaising with client’s delivery team • Attending 2 weekly meetings for scooping and implementing plans for new launches also dealing with client’s technical requirements.• Providing support to the Sales team and Client Delivery team in managing new service launches, for new channel launch making sure all goes smooth.• Training MCR staff on the workflow also training external (clients) on scheduling tools.• Conducting regular appraisals and reviews to ensure adherence to the objectives and targets and working to rectify deviations. Reviewing and implementing department processes, new guidelines and strategies. • Ensure data collection, trend and fault analysis and processes surrounding incident management reporting of service-affecting issues to both customers and internal company stakeholders are adequate and fit for purpose and conform to industry best practice.• Working closely with Studio bookings and tech support department making sure studios are ready before booking time, escalating any technical related issues to studio support on time, liaison with clients so they can test the equipment in advance.• Working closely with scheduling department, looking after their live events and dealing with their file format and day to day issues Show less

• Senior MCR Operator

  • Apr 2009 - Jun 2012

  • Leading the team of 5 Operators ensuring of smooth MCR operations, working closley with tech and sales team making sure all the required ends are met.• Making Rotas, looking after new launch making signal routes for MCR to understand the signal paths, making error reports both internal and client facning, liason with engineers for any studios and playout issues.• Looking after the scheduling team, dealing with their day to day issues with playlists and file formats



Playout247 Ltd

• MCR Operator

  • Mar 2006 - Apr 2009

  • Responisble for programme ingest and scheduling, through fully automated playout, to archiving and as-run reporting for all types of live and pre-recorded transmissions, getting the channels to air, monitoring • Playlist Scheduling from clients’ EPG plan • Media Ingest • Playout with Logo, Clock, Graphics and Text insertion • Dedicated signal delivery lines to BT Tower and Uplink providers • Live Studio and Satellite Feed Insertion and Recording • 24-hour Playout and Off-air Satellite return Monitoring • BSkyB EPG preparation and insertion • Web casting and Video on Demand Streaming • Redundant systems for emergency backup (Mirrored or n+1 redundancy available) • Scheduling software provided with training and technical support • Tape Dubbing and Standards Conversion • Media Asset Management • Media Time Booking • DVD Archiving • As-run and Commercials billing Reports • Turn-around re-broadcasting with Time delay • Post Production Show less



On Air Systems Ltd

• Transmission/MCR Operator

  • Dec 2004 - Jan 2006

  • Provide technical support and assist with day to day transmission operations of 9 Channels. Adapt in all On Air solutions: • On Air Studio-transmission suite, On Air Capture- catching of video material to servers, On Air Scheduler – to make the schedule for the respective channel. Responsibilities included uploading EPG’s. • Booking and receiving downlink satellite feeds for recording and live play out for channels. • Provide technical support and assist with day to day transmission operations of 9 Channels. Adapt in all On Air solutions: • On Air Studio-transmission suite, On Air Capture- catching of video material to servers, On Air Scheduler – to make the schedule for the respective channel. Responsibilities included uploading EPG’s. • Booking and receiving downlink satellite feeds for recording and live play out for channels.



Advanced Satellite

• Transmission Operator

  • Oct 2004 - Dec 2004

  • Managing play-out Transmission and MCR for 15 Channels. • Ingesting material to the servers. • Capturing live feeds from Satellite and recording for the respective channels. • Managing Tape trafficking / Library of approximately 3000 tapes. • Managing play-out Transmission and MCR for 15 Channels. • Ingesting material to the servers. • Capturing live feeds from Satellite and recording for the respective channels. • Managing Tape trafficking / Library of approximately 3000 tapes.



Prime TV - SKY 792 (PAK UK TV LTD)

• 1 - 100 Employee

• Channel Co-ordinator

  • Jan 2000 - Jun 2004

  • Managing and overseeing installation of studios and equipment. • Responsible for marinating 24 hour transmission. (Play Lists) for 3 channels, using PHAROS software, liaison with producers and programme managers for programmes availbility and shceduling accordingly. • Overseeing 4 schedulers checking the playlists before signing off. Responsible for training new staff on PHAROS scheduling software. • Production and live broadcasts including current affairs, music, charity and breakfast shows. • Vision mixing between one to five cameras set up on croma key or studio based mixing. Elimination of technical problems that occur in Transmission / MCR and Schedules. Communication, organisation and diligent decision making under pressure to ensure that the operations department was running smoothly and efficiently. • Oversaw dubbing of programmes, liaised with library, programming department and the sales team regarding promos, sponsored programmes and special events that needed to be aired. Show less