Experience

htvisions

• IT Services and IT Consulting
• 1 - 100 Employee

• Talent Acquisition Specialist

  • May 2023 - Present

  * End-to-end Recruitment. * Head Hunting from multiple channels. * Client & Stakeholder Coordination. * Forecast manning for future hiring. * Leads Generation. * Team Leading. * Manage the day-to-day recruiting process, including candidate experience from job application to onboarding. * Research Job Description & Job specification for matching with appropriate candidates. * Fulfill vacancy within defined deadline * Recruitment of all level of hiring (Initial to Senior level, Tech, Non-Tech) * Negotiations and offer release. * Telephony Screening, Follow Ups, Face to Face interview. * Documentation, HR Orientation, On Boarding. * Internal Referral Drive. * Employees Retention. Show less



ibex. Pakistan

• Pakistan
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Talent Acquisition Specialist

  • Sep 2021 - Jul 2022

  • End-to-end Recruitment.• Team Leading.• Client & Stakeholder Coordination.

• Talent Acquisition Executive

  • Feb 2016 - Aug 2021

  • Recruiting staff - this includes developing job descriptions and person specifications, checking job application forms, Preparation of CV summaries, shortlisting, interviewing, coordinating with the line Managers and selecting candidates.• Develop and maintain online recruiting management with an applicant tracking system. To ensure an adequate pipeline of candidates to fuel company growth.• Headhunting to identify qualified candidate profiles using various social media platforms and job portals (i.e. LinkedIn, Indeed, Facebook etc) • Facilitate and customize the interviewing process for each opening.• Conducting F2F interviews of various profiles (i.e Telecom, Banking, Email & Chat, Pharmaceutical, Technical etc) as per the client’s defined benchmark.• Ensure that the right and reliable resources join the organization by Maintaining Quality Standards.• Managing candidate’s database and developing a talent pool for future hiring needs.• Attending and assisting Job seminars / Job Fair to evaluate candidates through different interactive activities.• Coordination with all relevant stakeholders (i.e. T&D, Ops, Compliance, Admin etc)• Conducting Orientation sessions.• Optimum utilization of given resources (i.e. affinity for IT and are familiar with hiring platforms, HR databases, Recruitment Management System (RMS), Candidate Communication Management Systems (CCMS), and MS Office Tools.• Pitching the positions to its best including perks and benefits to generate candidate’s interest and motivation.• New Initiatives for improvisation of processes. Coming up with new ideas and innovative techniques with the management.• New Hire mentoring.• Ownership & Responsibilities.Initiatives: 1: Conducted Advance Excel Training.2: Structured interview guide Training: 1: Skill-Based Interviews. 2: Competency-based interviews. Show less

• Recruitment Officer

  • Feb 2015 - Jan 2016

  • Extensive telephonic screening and shortlisting of potential profiles on daily basis.• Follow-ups, Reminder calls/SMS & attendance for the scheduled candidates, Orientation and Training.• Crowed Handling and initial screening of walk-in candidates.• Reporting daily MIS to line manager.• Taking care of recruitment lab efficiently. • Candidate’s Computer Test, Client base assessments, Coordination and Guidance.• Efficient handling of recruitment activities including participating in Job Fairs & Recruitment Drives. Show less

• Customer Service Representative

  • Nov 2012 - Jun 2015

  • To ensure the highest level of quality customer care is delivered based on pre-defined quality benchmarks.• Working Major Task i.e. Project- 668 SIM Authorization Process-PTA • Conduct surveys on Outbound calls:(Business Intelligence, Bill Delivery Spot check, Call Back Service, Financials, UBP utilities bills Payment) And Document all calls on CRM.• Deliver polished customer services by following KPIs and support operations.• Ensure information secrecy.• Perform tasks as per the define SOPs.• Ensure the procedures are strictly adhered to the Supervisor /Team Leader.• Check systems & Emails for daily updates.• Product knowledge and FAQs.ACHIEVEMENTS: Star Performer March 2015 Star Performer January 2015 Employee of the Month November 2014 Star Performer July 2014 Show less



Lodhi Builders & Developers.

• Karachi, Pakistan.

• Account Executive

  • Feb 2010 - Oct 2012

  • Dealing with Corporate , Clients & Business Partners. • Working under the C.E.O of Company. • Makes Payment Voucher. • Makes Bill Invoices. • Bank Reconciliation. • Maintain Payments Ledger. • Makes Monthly Payroll. • To arrange all Documents, Files and Folders in proper way. • Maintain attendance Register. • Maintain all Company accounts. • Dealing with Corporate , Clients & Business Partners. • Working under the C.E.O of Company. • Makes Payment Voucher. • Makes Bill Invoices. • Bank Reconciliation. • Maintain Payments Ledger. • Makes Monthly Payroll. • To arrange all Documents, Files and Folders in proper way. • Maintain attendance Register. • Maintain all Company accounts.



Cupola Pakistan

• Pakistan
• Retail
• 1 - 100 Employee

• Customer Relations Officer

  • Oct 2008 - Jan 2009

  • Taking Orders with Suggestive selling. • Dealing with the quarry or complains of the customer with complete satisfaction. • Providing company information with Restaurant locations and food details. • Taking Orders with Suggestive selling. • Dealing with the quarry or complains of the customer with complete satisfaction. • Providing company information with Restaurant locations and food details.