Experience

DHL Asia Pacific Shared Services Sdn Bhd

• Malaysia
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Senior Associate

  • Apr 2021 - Present

  Responsible for SVC’s outbound data entry requirements.• Ensure that the standardized outbound data entry requirements are met with the required productivity and quality levels.• Ensure correct customs clearance information is captured to ensure applicable duties and taxes are calculated.• Assist Supervisor in organizing appropriate shifts and resolve levels to meet business requirements.• Prioritize and assign task correctly and in timely manner, with clear instructions to Junior Agents (team of 20 agents).• Monitor operational performance and complete all required reports.• Stand in for Supervisor during holidays or vacation. Show less

• Junior Associate

  • Jan 2019 - Mar 2021

  1. Responsible for service centres outbound data entry requirements, ensuring that the standardised outbound data entry requirements are met with the required productivity and quality levels. 2. Responsible for countries inbound cleansing and classification of dutiable material, ensuring that customs declaration requirements are met.3. Ensure correct data is captured for customer tracking and invoicing in accordance with Full Shipment Data Capture.4. Ensure correct customs clearance information is captured to ensure that applicable duties and taxes are calculated or reliefs where applicable are granted. Show less


LEMBAGA HASIL DALAM NEGERI
• Malaysia
• Financial Services
• 400 - 500 Employee
• Administrative Clerk

  • Jan 2017 - Nov 2018