Muhammad Ahsan Javed

IP-NOC Specialist at KK Networks
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Contact Information
us****@****om
(386) 825-5501
Location
Lahore, Punjab, Pakistan, PK

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Credentials

  • Huawei Certified ICT Associate (Datacom & Storage)
    Huawei
    Feb, 2023
    - Nov, 2024
  • MikroTik Certified Network Associate
    MikroTik
    Mar, 2023
    - Nov, 2024

Experience

  • KK Networks
    • Pakistan
    • Telecommunications
    • 1 - 100 Employee
    • IP-NOC Specialist
      • Aug 2023 - Present

    • Associate NOC Engineer
      • Jun 2022 - Jul 2023

    • Technical Support Engineer
      • Jun 2021 - May 2022

      Serving as a primary point of contact for support relating to complains solution. Diagnose and Troubleshoot software and hardware problems.Syslog monitoring/NMS Monitoring (Wireless Devices+ Fibers). Basic Configuration experience of Both Cisco Switches and Juniper Switches. Resolving Network issues of clients by using remote desktop connection to provide immediate support. Properly escalation of issues towards related internal teams. Engage clients through multiple channels e.x via call, email and WhatsApp group. Configuration of both Mikrotik and Switches. Routers Configuration. Rapid and prompt feedback over the emails and calls. Generate accurate and timely Shift Reports of all pending issues. Show less

Education

  • Bahria University
    Bsit, Information Technology Project Management
    2016 - 2019
  • bahria university
    1997 - 2019

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