IT Telecom Engineer

• Jul 2023 - Present

Cyber Security Research Associate

• Feb 2022 - Jun 2022

As a Cyber Security Research Associate at Teesside University, I conducted extensive research on the current ATM system and developed a new feature that implemented two-factor authentication (2FA). This involved collaborating with a team of researchers to analyze the current security measures, identify potential vulnerabilities, and design and test the new 2FA solution. I successfully implemented the 2FA solution, which significantly enhanced the security of the ATM system, providing increased protection for customers' financial data. Show less

IT Support and Security Analyst

• Apr 2017 - Nov 2021

As an IT Support and Security Analyst at OTMPC, my role was to provide technical support and ensure the security of the organization's digital assets. My key responsibilities included: Providing technical support: I was responsible for providing technical assistance to OTMPC employees and clients. This involved diagnosing and resolving hardware and software issues, setting up new equipment and accounts, and ensuring that all systems were up-to-date and functioning properly. Ensuring system security: I played a critical role in safeguarding OTMPC's digital assets by implementing security measures and protocols to protect against cyber threats and data breaches. This included monitoring network activity, identifying potential vulnerabilities, and implementing solutions to mitigate risks. Conducting regular maintenance and upgrades: I was responsible for maintaining and upgrading OTMPC's hardware and software systems to ensure that they were operating at optimal levels. This involved regular system updates, backups, and patches, as well as hardware maintenance and replacement as needed. Providing training and support to end-users: I worked closely with OTMPC employees to provide training and support on software and hardware systems, as well as best practices for information security. This helped to ensure that all employees were equipped with the necessary skills and knowledge to use IT systems effectively and securely. My objectives as an IT Support and Security Analyst were to provide timely and effective technical support to OTMPC employees and clients, ensure the security of the organization's digital assets, and continuously improve IT systems and processes to support the organization's strategic objectives. By successfully fulfilling these objectives, I helped to enhance OTMPC's operational efficiency, minimize downtime, and mitigate potential security risks Show less

IT Support Technician Intern

• Jun 2017 - Mar 2018

As an IT Support Technician Intern at Iqra Public School in Islamabad, Pakistan, I have been responsible for providing technical support to the school's staff and students. My responsibilities include troubleshooting and resolving hardware and software issues, installing and configuring software and operating systems, and providing assistance with the school's IT infrastructure. I have been working with a team of IT professionals to ensure that all IT systems are running smoothly and efficiently to support the school's daily operations. I gained hands-on experience with different IT tools and software, and I am excited to continue developing my skills in the field of IT support and contribute to the success of the school. Show less