Muhammad Adnan Iqbal
IT Manager at Ryan Agencies (Pvt) Ltd- Claim this Profile
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English -
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Urdu -
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Topline Score
Bio
Credentials
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Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
CiscoOct, 2016- Oct, 2024
Experience
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Ryan Agencies (Pvt) Ltd.
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Pakistan
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Wholesale Import and Export
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1 - 100 Employee
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IT Manager
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Jan 2019 - Present
Microsoft .Net, PHP, MySQL, HTML 5, Bootstrap, Java Script, UI/UX, RESTful APIs, CRUD Applications, C# Programming, SQL Database, Technical Applications of Petroleum Industry, Technical Automation through Scripting, Cisco IOS / Cisco Routers / Switches Cisco Routing, Protocols RIP-V2, OSPF, EIGRP, STP, DTP, VTP, VLAN, ACL, Subnetting, VLSM, WAN Protocols, SAP Business One 9.1 Administration, Crystal Reports, Queries & UDF, MS Windows 2008 / 2012 Sever, MS Windows Client 10, DHCP – DNS – Web Server, Active Directory / Group Policies, MS Office Suites 2013, Backups, Security and Manage Data, Installation, Repairing and Set Drivers, Firewalls and Policies, Storage, Tapes & Data Management, VM Ware Virtualization & Networking.
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Pakistan Petroleum Limited
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Pakistan
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Oil and Gas
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700 & Above Employee
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Application Administrator
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Oct 2017 - Jan 2019
● Manage technical application servers to maintain 99% rate of availability of all technical applications.● Manage license servers to avoid 0% downtime, using LM tools and SLT.● Deploy software, protect data, monitor health, and enforce compliance across all devices in an organization through Microsoft System Centre Configuration Manager console.● Fully responsible for problem management activities such as issue resolution and root cause analysis.● Interacts with users and evaluates vendor products.● Documentation of technical applications, licenses, end users, ports, SOP and publish maintenance schedule● Troubleshoot and resolve any reported problems.● Monitor, update, and maintain existing legacy environment software systems interfaces to ensure that the interfaces exchange data properly and to support the current legacy environment● Maintain SLA, System Availability, Capacity management, and Performance KPI● Collaborate with hardware, OS, DBA technical teams to ensure proper integration of the environment● Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments● Provide Level 3 support for the application. Enable production support team to tackle Level 2 support and issues● Leads and participates in efforts to implement application updates to include upgrades, patches, and new releases
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Assistant Manager IT
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Apr 2016 - Oct 2017
• Functional & administration of SAP Business One version 9.1 (Enterprise Resource Planning (ERP)) and Accounting module, Financial Module, Sale Module,, Procurement Module, Inventory Module, SAP Objects, User Defined Fields (UDF’s), stored procedures, FMS Queries and automatic alerts.• Database administration of Microsoft SQL 2012, DBMS, RDBMS, backups, advanced scripting, queries and reports.• Manageable Cisco Router 2901 configuration, update and backup on TFTP server.• Manageable Cisco Switch 2960 configuration, VLAN’s, Inter Domain Routing, backups and monitoring of network.• Windows Server 2008 R2 Domain administration, Active Directory, GPO, File Server, DHCP Server, DNS Server & Backup.• Advanced customize reports with SQL Queries and Crystal Reports 2013.• HTML Scripting and CSS Styling, WordPress, web development in Adobe Dreamweaver CS 5.5 and XAMPP Server.• Implement Fortinet Fortigate 60D firewall. Installed high security, mail filtration, web filtration, application filtration and user based policy for as per user’s level. Protect from malwares, malicious, spywares and viruses from internet.• Analyze, integrate data, solutions and manage security and authorization data.• Develop policy and procedure for IT department including hardware and software asset management, LAN and WAN network infrastructure design and documentation.• Provided on call support for network outages and troubleshooting of network devices, workstations and servers for three warehouses.• Maintaining and configuring network devices which include racking, stacking and cabling routers, DVR’s switches and firewalls. • Monitor network traffic using IPAM ‘Solar Winds’ and ‘Wireshark’.• Responsible for installing ,administering and maintaining multiple operating systems which include Windows Server 2008, Windows 10, • Windows 7 and Microsoft Office and day-to-day technical support to program staff.
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Network Engineer
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May 2014 - Jan 2016
• Perform tuning and monitoring of network elements to meet SLA’s.• Managed VLANs, VTP, ACL & inter domain routing and switching.• Subnetting and configuring of firewalls.• Maintained stable network environment to assure maximum productivity.• Systems support for all office software applications and validate licensing.• Progress & performance reporting to Manager.
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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System Engineer
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Apr 2013 - May 2014
• Operation and soft administration of Tivoli Storage Manager (TSM) an IBM tool for manage storage and manipulate data.• Operation and soft administration of IBM Tivoli Monitoring (ITM) an IBM tool for monitoring various attributes in the system environment.• Monitoring of Double Take a replication monitoring tool.• Daily basis reporting for backups and restoration.• Manually check for automated backups for their successful backup on the tapes.• Restore and trigger Backups as per client request.• Check and manage tape Library and Clean library drives.• Tapes movements and manage their sheets.
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System & Network Support Engineer
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Nov 2003 - Mar 2013
Worked as 'Network Support Engineer' in 'Universal Enterprises' from November 2003 - March 2013.• Troubleshooting and configuration of network services as carrier-grade Voice and Data.• Design, maintain, and repair the network (cables, hubs, patch cords, and panels) and active hardware (switches, routers, hubs, and network cards). • Install, configure and maintain workstation computers and other related hardware components, network cards and software. Receive, investigate and respond to user questions and problems encountered with hardware/software. Analyze and correct problems. • Implement and support email system; recommend design changes. Assist with backup and granular restore support of Microsoft Exchange, Microsoft Outlook, Web Access and Microsoft Active Directory servers. • Backups, Security and Manage Data, Installation, Repairing and Set Drivers.• Printer troubleshooting, maintenance & repair of IT peripherals.• Adobe Photoshop, Antivirus and their definition updates.• Arrange for return of defective parts and warranty service to manufacturer or supplies. • Document procedures for installation, use, maintenance, troubleshooting, and management of the assets.
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Education
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1999 - 2001
PIMSAT
BCS, Computer Science -
2011 - 2012
NUST
System & Network Administration Training, IT
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