Muhammad Aditya Hikmah

IT Support Specialist at Paramatech Indonesia
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Contact Information
us****@****om
(386) 825-5501
Location
Bandung, West Java, Indonesia, ID

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Experience

    • Indonesia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Support Specialist
      • Aug 2023 - Present

    • Apparel Manufacturing
    • 1 - 100 Employee
    • IT Support
      • Oct 2020 - Sep 2023

      1.Troubleshooting Hardware or Software for PC, Notebook, Printer & Potocopier 2.Troubleshooting Computer network, Absence machine, & CCTV 3.Troubleshooting Telephone PABX & Voip 4. Backup data CCTV, Database Absence, Inventory System, PEB & TPB System (Export & Import) 5. Management Bandwith Internet for user with P2Pover & CCProxy 6. Update Antivirus User & Server 1.Troubleshooting Hardware or Software for PC, Notebook, Printer & Potocopier 2.Troubleshooting Computer network, Absence machine, & CCTV 3.Troubleshooting Telephone PABX & Voip 4. Backup data CCTV, Database Absence, Inventory System, PEB & TPB System (Export & Import) 5. Management Bandwith Internet for user with P2Pover & CCProxy 6. Update Antivirus User & Server

    • Indonesia
    • Telecommunications
    • 700 & Above Employee
    • Crew DSO Assurance Telephony
      • Aug 2018 - Oct 2020

      1.Handling services telephony corporate, like ISDN, SIP, DID. 2. Make a route from the Central of Telkom to the customer's equipment. 3. Checking problem of customer's from Central of Telkom, like Softswitch, IMS, SBC Sonus, Metro 4. Checking and coordination with Telkom Access, if problem is at customer's location. 1.Handling services telephony corporate, like ISDN, SIP, DID. 2. Make a route from the Central of Telkom to the customer's equipment. 3. Checking problem of customer's from Central of Telkom, like Softswitch, IMS, SBC Sonus, Metro 4. Checking and coordination with Telkom Access, if problem is at customer's location.

    • Apparel Manufacturing
    • 1 - 100 Employee
    • IT Support
      • Oct 2013 - Jan 2018

      1.Troubleshooting Hardware or Software for PC, Notebook, Printer & Potocopier 2.Troubleshooting Computer network, Absence machine, & CCTV 3.Troubleshooting Telephone PABX & Voip 4. Backup data CCTV, Database Absence, Inventory System, PEB & TPB System (Export & Import) 5. Management Bandwith Internet for user with P2Pover & CCProxy 6. Update Antivirus User & Server 1.Troubleshooting Hardware or Software for PC, Notebook, Printer & Potocopier 2.Troubleshooting Computer network, Absence machine, & CCTV 3.Troubleshooting Telephone PABX & Voip 4. Backup data CCTV, Database Absence, Inventory System, PEB & TPB System (Export & Import) 5. Management Bandwith Internet for user with P2Pover & CCProxy 6. Update Antivirus User & Server

    • Indonesia
    • Financial Services
    • 1 - 100 Employee
    • Administrator
      • Jan 2013 - May 2013

      1.Input data from prospective customer. 2. Checking completeness document from prospective customer 3. Waiting for the approval of the prospective customer from the head office 4. Sending document revisions in case of data mismatches 5.disbursement of funds to customers 1.Input data from prospective customer. 2. Checking completeness document from prospective customer 3. Waiting for the approval of the prospective customer from the head office 4. Sending document revisions in case of data mismatches 5.disbursement of funds to customers

Education

  • Politeknik LPKIA Bandung
    Diploma, Information Technology
    2009 - 2012

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