Operations

• Sep 2021 - Present

Nirva offers a comprehensive solution for women facing chronic conditions, including personalised Ayurveda and Yoga treatment programs, health coaching, natural supplements, and wellness retreats. With a focus on overall well-being, 95% of Nirva's clients have reported improvement in symptoms within 30 days. -Execution of Strategies devised by Board of Directors through involvement and spearheading with the team -Admin Management -Client Retention & Reactivation -Overseeing and evaluation of daily performance metrics of the business. -Provide efficient and encouraging leadership Show less

Area Manager - Business Development

• Oct 2020 - Sep 2021

-Be responsible for the area's business development. -Identify, prioritize clients to meet revenue and gross profit objectives. -Work closely with marketing, pre-sales and product teams to close business -Track progress of market specific business improvements, competitors and measure impact -Identify and explores new opportunities of Artificial intelligence -Core member for Product development Process -Striking and initiating conversations with high-profile personas of various hospitals and clinics -Planning and Overseeing New marketing initiatives. -Negotiating with stakeholders -Build & manage a team of Account Managers, and BDMs -Performance evaluation, Train and Motivate Team to drive results. -Proven leadership skills and the ability to effectively manage others -Identify ways to reach the prospects and have them on board for a meeting. Show less

Clinic Manager and Customer Service Head

• Feb 2018 - Jul 2020

Responsible for Overall Centre operations, Turnover Targets of a clinic, Team management, Service standards of the clinic and overall customer feedback. Primary responsibilities: 1. Business  Sales planning for the month and ensuring revenue & profit targets are met  Ensuring the targets on service mix at the clinics are met  Responsible marketing execution at store level 2. People Management Responsible for overall team management with respect to:  Team Engagement – ensuring  Handling a Team including Doctors, Customer care executive, and Beauty therapist who are into Sales and Service of Skin Care Solutions, Packages, and Products  Driving processes and discipline in the team  Guiding the team to do their targets 3. Service Quality  Responsible for overall service orientation towards customers – to deliver superior customer experiential.  Custodian of and has to drive key service quality processes at the store level  Following the Mantra of Cure and Care to retain the existing client and increasing the revenue as such  Has to personally meet and engage customers and manage HNI customers  Has to drive service orientation into the team 4. Administrative  To ensure the smooth running of clinic Operations  Responsible for MIS reports and system updations  Holder of key processes at the store like appraisals Show less

Department Manager

• Sep 2017 - Jan 2018

• Recruitment - Hiring the Right Candidate to the department and thereby Training• Manage PNL.• Design and develop department's commercial strategy based on market analysis.• Implement commercial actions.• Develop the business.• Daily Management - Responsible for the Complete Activities of the Store RelatedPursuits for 24 Hours on Monthly Basis.• Do a regular catchment study with respect to the department.• Manage the department's profit and loss statement.• To give demanding feedback to each team member, empower my teammates anddevelop my team's values, skills and behaviours.• Giving feedback to brand, logistic and IT team every month.• Identify leads for corporate sales for long-term continuous association for DSI.• Stock Management – Anticipating the Right Stock at Right Place at Right Time• Commercial Policy for the department Show less

Sales Manager

• Jan 2016 - Aug 2017

• Relationship Building.• Customer interaction.• Ensure the quality of layout• Business development

Salas manager(Part time)

• Jun 2015 - Dec 2015

Internship at Lemeridien

• May 2015 - May 2015

ONE MONTH INTERNSHIP - PART OF MBA PROGRAMME ONE MONTH INTERNSHIP - PART OF MBA PROGRAMME