Experience

Solsis (M) Sdn. Bhd.

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations Manager

  • Apr 2018 - Present

  Manage 4 accounts such as BNM, CPOC, IRDA and TITAN

• Team Lead Resident Engineer at Lotte Chemical Titan

  • Dec 2017 - Mar 2019

  - Lead and manage the Resident Engineers- Attend to VIP- Prepare work and standby support schedule- Assist users for 4 sites in Johor: (Pasir Gudang, Tanjung Langsat,LCUSR and Johor Port)- Maintain LCTC IT equipment i.e. desktop PCs, notebooks, IP Phones and printers - Assist user using via Microsoft Lync, phone call or onsite.- Handle meeting / management meeting at all boardroom using Polycom- Do Preventive Maintenance for all user such as Desktop, Laptop and Mitel Ipphone- Do Inventory Audit for LCTM- Assist user on Outlook related.- Assist infra team to do configuration on Mitel Ip Phone, network, and inventory- Prepare weekly and reports on a timely manner; ad-hoc report as requested - Help software team regarding ERP SAP i.e installation, patch update and setting printer-Escalate to respective suppliers or vendors for warranty support such as printers, core switch & etc- Help software team to reconfigure SAP for MDM Training on March 2018- Re-configure survey system Manage Engine Service Desk requested by client for all users Show less



Cempaka Schools Malaysia

• Malaysia
• Education Administration Programs
• 1 - 100 Employee

• Tech Support

  • Nov 2013 - Nov 2017

  - Help teacher & student connecting the Wi-Fi - Make sure the Wi-Fi connectivity run smoothly - Setup network for the school - Provide assistance to IT manager in network troubleshoot - Make sure the printer working fine -Handle projection for assembly and meeting - Take photos for their smartcard - Make sure projection inside class working properly - Make sure all the server it’s on -Work in professional manners, reacting to teacher, parent and student - Helping other event that not involve IT specialty -Teach and give guidance to admin and academic staff in how to use the applications. - Handle projection for Cempaka Box Office such as “The Wedding Singer, Annie The Musical, Legally Blonde Musical”, Alice’s Wonderland -Join Cempaka Expedition at Gunung Ledang and Gunung Liang in 2014 -Joining Cempaka Flood Relief Work at Kelantan in 2014 Show less