Pegawai Tadbir

• Aug 2019 - Present

-Jabatan Perancangan Korporat (Ogos 2019-Kini) -Penolong Pengarah -Unit Majlis Rasmi Dan Protokol -Jabatan Perancangan Korporat (Ogos 2019-Kini) -Penolong Pengarah -Unit Majlis Rasmi Dan Protokol

Management Trainee

• May 2019 - Jul 2019

consumer financial services

• Oct 2018 - Apr 2019

-Received in-bound calls and servicing Singaporean Customers. -Handling calls professionally and provide accurate and timely information, alternatives and solutions to customers on products and services. -Solve customers problems and issues with care. -Providing personalised customer service to enhance customer experience. -Following up with customers to resolve issue. -Providing proper phone etiquette to manage various customer situations. -Providing customer’s feedback to respective business partners for improvements and enhancements. Show less

Enumerator

• Apr 2018 - Jun 2018

-Assisting Research Center in research project regarding "Household Budget in Income and Expenses in Klang Valley". -Contributed by collecting data through interviewing targeted populations, which household from low to middle income groups. -Managed to provide solution financial advise to targeted household regarding financial management. -Assisting Research Center in research project regarding "Household Budget in Income and Expenses in Klang Valley". -Contributed by collecting data through interviewing targeted populations, which household from low to middle income groups. -Managed to provide solution financial advise to targeted household regarding financial management.

Internship

• Jul 2017 - Dec 2017

-Managed to assist Risk Management department especially Credit Risk Team regarding research analysis and gathers appropriate information about current local and international economic views from time to time. -Resolved, identify problems and contribute solutions in testing new Credit Risk Rating Template (CRR-W) from Parent Bank, Bangkok Bank Public Company Limited to Bangkok Bank Berhad. -Managed to provide, collect data and write reports clearly based on daily economics update to department for daily info. -Contributed in assisting top management in Risk Management Department when necessary. -Participated in group discussions and provide opinions regarding Risk Management Department Show less