Mugabi Kalumba
Area IT Manager East Africa: Uganda, Kenya, Tanzania and South Sudan at MAF International- Claim this Profile
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English Full professional proficiency
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Swahili Limited working proficiency
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French Limited working proficiency
Topline Score
Bio
Credentials
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ITIL 4 Foundation with Take 2
SimplilearnMar, 2022- Sep, 2024 -
Currently studying Cloud Architect Master's programs AWS, Microsoft Azure, Google Cloud
Simplilearn
Experience
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MAF International
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Aviation and Aerospace Component Manufacturing
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1 - 100 Employee
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Area IT Manager East Africa: Uganda, Kenya, Tanzania and South Sudan
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Jan 2021 - Present
Supervise IT services in the following programmes: Kenya, South Sudan, Tanzania and Uganda, and to assist with supervising other programmes if required. Visiting the South Sudan, Kenya and Tanzania Programmes Regularly Implement agreed policies, standards and procedures, To work on MAF International projects as requested and proposing projects to IT management team. Providing technical management/supervision and guidance for programme IT staff-, Providing second line hands-on support services/first line hands-on support if required. Managing programme IT task lists, assigning tasks, setting priorities, and monitoring task progress. Developing programme IT staff, coaching or training as appropriate Ensuring that work complies with agreed priorities, policies, standards and procedures Making recommendations to the IT Management Team for changes to policy, standards and procedures Acting as a link person between programme IT staff and the wider IT department Ensuring that all incidents are raised and managed through the IT Service Desk in a timely manner. Ensuring that any changes to live services are managed through the agreed change management process Providing regular reports to the IT Management Team Manage the IT resources in the assigned MAF Programmes by: Assisting with preparation of annual budgets Ensuring procurement policies, standards and procedures are adhered to, assessing the cost effectiveness of hardware and software purchases, and making recommendations as appropriate Advising programmes on IT matters, including ensuring they adhere to IT technology standards and roadmaps, as provided by the IT Management Team. Show less
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Mission Aviation Fellowship Uganda
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Uganda
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Airlines and Aviation
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IT Manager
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Aug 2016 - Present
IT ManagerOperational Areas include: Managing the ICT services, Systems Administration, Implementing agreed MAF International IT best practices and standards, Liaising with ISPs, Firewalls, Network Administration both LAN/WAN on cable and Ubiquity wireless networks, Cisco Meraki & Mikrotik routers, VOIP, IT Security (Physical, hardware, software and application) , Windows Servers, 2003, 2008 R2, 2012 R2 and linux, Proxy server-Web filtering, Mitigating against system failure/Back-ups and disaster recovery and business continuity systems, Managing the IT resources required for MAF Operations ie preparing annual budgets and monitoring the expenses, Controlling and managing the IT Inventory, Analysing and liaising with Head of Departments to assess IT requirements. Actively participate in the spiritual life of MAF. Show less
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IT Officer Mission Aviation Fellowship Uganda
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Jan 2014 - Jul 2016
IT OfficerOperational Areas include: Systems Administration, Data Center management, Domain Controller, Mail Exchange server, DNS, Firewalls, Network Administration - Ubiquity wireless networks, Mikrotik routers, IT Security, Windows Servers, 2003, 2008 R2, 2012 R2, linux, Back-up e.t.c.Comprehensive IT Support, {Systems and Network Administration}
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Civil Aviation Authority Uganda
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Uganda
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Airlines and Aviation
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100 - 200 Employee
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Systems Administrator-Apprentice
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Jan 2013 - Jan 2014
Data Center/ Server virtualization, migrating data from windows server 2003 to windows server 2008 R2, Data Center Power Management, Proxy server-Web filtering, Back-up, Active directory, Domain Controller, Mail Exchange server, Security. This experience has accustomed me to an IT multi-system working environment, dealing with over 17 aviation different systems such as FIDS/FIRNAS, PDHS, CUTE, LGM, Bagera, Sun, AutoCAD, Procnet, Gateway Human Resource & Payroll Management System, Storage, ECCLAIRS........ Show less
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Technology Associates
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Client Support Engineer
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Nov 2011 - May 2012
Provide ICT support to Clients all over the Country Provide ICT support to Clients all over the Country
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Teacher
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Feb 2008 - Apr 2009
Physics, Math and Computer teacher Physics, Math and Computer teacher
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Education
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2017 - 2017
New Horizons Computer Learning Center Kampala
COMPTIA SECURITY+, IT Security -
2014 - 2015
Aptech Computer Education
Microsoft Certified Solutions Expert -
2008 - 2011
Makerere University
Bsci.Computer Science [Creative Thinking], Information technology -
2008 - 2011
the faculty of computing and informatics technology in Makerere university
a Bachelor of Science degree, Computer Science -
Mwiri Primary School
Community
