Experience

Container xChange

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• • Dec 2021 - Present

• • Jan 2021 - Dec 2021

  - Acquiring new partners for our SaaS platform through remote demos or in person on trade shows and meetings- Understanding customer requirements, performing customer presentations, preparing offers, negotiating and concluding contracts (C-Level)- Building and maintaining strong, long-lasting client relationships- Identifying strategic targets (e.g regions, client types, etc) and commercial partnerships



trivago

• Germany
• Technology, Information and Internet
• 500 - 600 Employee

• • May 2020 - Sep 2020

  Key Responsibilities• Establishing relationships, educating the customer on resources and services, set expectations, identify business goals and objectives, and accelerate deployment readiness• Understand customer’s business and operations, define Success Plan, educate and consult. • Forecasting and invoicing to prevent service disruption, identify/define/promote value of RC and PRO, identify other valuable information such as overall traffic increase. • Ensure customer success and satisfaction within commercial footprint. • Manage a portfolio of key customer accounts through proactive engagements• Build and maintain strong customer relationships to gain customer trust. Show less

• • Nov 2019 - Apr 2020

  Key Responsibilities:EXECUTION- Acquisition, Cross selling and Customer Retention- Implementing efficient Sales/Product Cycles for existing and new Customers, ensure high Customer Satisfaction, troubleshooting, developing new Communication guidelines within the Diamond Framework- Aligning and defining expectations for every individual to reach Unit KPIs, implementing and improve Workflow Strategies to maximize Individual Performance- Ensuring continuous Strategic Portfolio Development by increasing Customer Base and Product Adoption- Be a Role Model for the Unit, being the escalation point for critical Customer Issues- Minimum 2 Hours of daily Tel Time to improve Market AdoptionPEOPLE- Executing 1-1s to develop and providing feedback for Sales and Account Managers, Meeting Execution, ensuring transparency within the team, recognizing and celebrating achievements in the team, ensuring a strong team spirit- Be the Point of Contact for the team in terms of knowledge around acomate- Performance Management (Effort, Mentality, Productivity)- Be the motivator for the UnitREPORTING- Forecasting daily, weekly and monthly goals- Documentation of team development Show less

• • Jun 2018 - Nov 2019

  Key Responsibilities:- Acquisition, retention and maximization of a portfolio of B2B SaaS costumers (chains and top; individual hotels) Dubai, UAE, UK, Turkey, Belgium, Denmark, Finland, Hungary, Iceland, Malta, Netherlands, Norway, Slovakia, Slovenia. India, Russia, Azerbaijan, Indonesia, Malaysia, and Thailand; - Management of Rate Connect CPC (cost per click) campaigns, optimizing and maximizing client’s performance, visibility and ROI; - Providing commercial education for trivago’s customers, upselling them and managing a large international customer portfolio;- Building long-lasting relationships with hoteliers and maximizing their performance on a daily basis.- Strategic consultancy and performance analysis;- Target and priority setting, bug reporting, task creation and monitoring. Show less

• • Jul 2017 - Jun 2018

  A typical cold calling Salesman. I called people and closed them on the spot. Key Responsibilities:- Achieving sales targets by on-boarding Hoteliers to trivago Hotel Manager PRO.- Monitoring campaign performances through close analysis of key metrics. - Maintaining a visible pipeline and KPI dashboard. - Initialization of Reports, Data Analysis through CRM. - Development of Hotel Relations and Business Development through effective strategies.



Tinker Travel - "To the airport!"

• Netherlands
• Travel Arrangements
• 1 - 100 Employee

• Operations Team Member

  • Oct 2016 - May 2017

  - Trouble shooting for rides - Maintaining good customer relations - Executing Carrier Invoices - performing Online Marketing for the brand - Trouble shooting for rides - Maintaining good customer relations - Executing Carrier Invoices - performing Online Marketing for the brand



KFC Pakistan

• Pakistan
• Restaurants
• 700 & Above Employee

• Branch Sales Manager

  • Jan 2012 - Dec 2012

  - Achieving sales target - Effective team management - Troubleshooting - Making effective Strategies to achieve sales target - Book keeping for finance - Preparing the branch for internal audit - Achieving sales target - Effective team management - Troubleshooting - Making effective Strategies to achieve sales target - Book keeping for finance - Preparing the branch for internal audit



Pepsi Bottling Ventures

• United States
• Food and Beverage Services
• 700 & Above Employee

• Internship

  • Sep 2011 - Nov 2011

  - Worked in Human Resource department to learn the process of recruitment and employee data management - Worked in Human Resource department to learn the process of recruitment and employee data management



Huawei Technologies

• United Kingdom
• Telecommunications
• 200 - 300 Employee

• Internship

  • Nov 2010 - Dec 2010

  - Documents controlling - Managing payroll - Vehicle tracking - Documents controlling - Managing payroll - Vehicle tracking



Allied Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• Internship

  • Jul 2010 - Aug 2010

  - Customer relationship - Cash handling - Account Opening - Customer relationship - Cash handling - Account Opening



RBS

• Russian Federation
• Business Consulting and Services
• 1 - 100 Employee

• Internship

  • Sep 2009 - Nov 2009

  - Operations Management, - Account opening - Customer Relations - Operations Management, - Account opening - Customer Relations



Askari Bank

• Pakistan
• Banking
• 700 & Above Employee

• Internship

  • Jul 2009 - Sep 2009

  - Operations Management - Foreign Tradings - Operations Management - Foreign Tradings